well, I was up all night until almost 5am trying to figure this thing out. DroidXcon, I got the adb driver you posted in the link, but have no idea what to do with it. I keep getting stuck at the same point where it gives an error message saying it can't find the adb. This stuff is really way over my head. I now get the verizon website when I plug my X into my pc's usb port, instead of the pop up window that use to come up where I could open folder to view files and things like that. i can still look at the files on the phone in Windows explorer though. I'll have to put a call in to Verizon Tech support later today. I should have just left well enough alone. Now I really don't think I want to try to ever root my phone. I have a huge problem understanding what to do if ever a problem. Thanks for the help though, just don't think I'll be able to post screen pics. Not at the risk of messing up my computer or phone.