I'm so frustrated right now please help!!!

**Ms Charli** · 06-10-2011, 07:58 PM

Ok I having a real issue with my phone. First some of my apps have just disappeared from my phone and I didn't uninstall them. Go SMS being one. So I go to the market and guess what I can't download anything from the market. The apps that are missing are showing up as uninstalled on my phone but if I hit DL and try to accept the permission it does nothing!!! nothing will install either!!! Has anyone had this problem ANY SUGGESTION on fixing it!! I'm so frustrated right now!!!

**greydarrah** · 06-10-2011, 08:03 PM

Try going to settings>applications>manage applications>all find the Market, select Clear Data. This doesn't remove any of your apps or info that Google has about the apps on your phone. You just have to re-accept the terms the first time you launch the Market after doing this. A battery pull would hurt either.

**Ms Charli** · 06-10-2011, 08:06 PM

Ok I will give it a shot!! Thanks any suggestions on why apps just go missing!!

**Ms Charli** · 06-10-2011, 09:00 PM

Ok tried your suggestion. Now the market will not clear data it has been stuck on computing for over 30min now UUUUUUGGGGHHHHH!!!

**Ms Charli** · 06-10-2011, 09:09 PM

Can the market be uninstalled? If so how do I re install it!!

**Ricky Babalu** · 06-10-2011, 09:19 PM

Are you on Gingerbread?

**Ms Charli** · 06-10-2011, 09:29 PM

Originally Posted by Ricky Babalu

Are you on Gingerbread?

No I'm not

**Ricky Babalu** · 06-10-2011, 09:32 PM

Do a battery pull, then:
Wipe "Cache": with phone powered off hold the power button and home keys until you see a triangle "!", then press the search key, then using the volume keys scroll down to "wipe cache partition", use the camera key to select yes, when finished, using the camera button select "reboot system now".

**Ms Charli** · 06-10-2011, 10:04 PM

Originally Posted by Ricky Babalu

Do a battery pull, then:
Wipe "Cache": with phone powered off hold the power button and home keys until you see a triangle "!", then press the search key, then using the volume keys scroll down to "wipe cache partition", use the camera key to select yes, when finished, using the camera button select "reboot system now".

Still hung on computing when trying to clear the market catch. Still can't download a anything!

**maricopa1963** · 06-10-2011, 10:13 PM

Had a problem like this. I backed up my pics, bids and music to my laptop then I formated my sd card...... Perfecto!!!!! Then of course I had to re-download all my apps. Perfecto!

**Ricky Babalu** · 06-10-2011, 10:18 PM

If you click on my "Basic Troubleshooting" there are suggestions for you to try, among them what "maricopa" suggested (most likely the source of your trouble).

**Ms Charli** · 06-10-2011, 10:37 PM

Originally Posted by Ricky Babalu

If you click on my "Basic Troubleshooting" there are suggestions for you to try, among them what "maricopa" suggested (most likely the source of your trouble).

Where do i find "basic troubleshooting" and how do I back up my apps on the SD card cause I just transferred a lot of apps to the SD card using App2SD. How do I back up pics and other things!!

**Ricky Babalu** · 06-10-2011, 10:46 PM

Originally Posted by Ms Charli

Where do i find "basic troubleshooting" and how do I back up my apps on the SD card cause I just transferred a lot of apps to the SD card using App2SD. How do I back up pics and other things!!

It is below my signature. Anyhow, connect your X to a pc using the usb cable that was supplied with your phone. Create a folder on your desktop and name it "my backup". When your SD card shows up select all and move them to the folder you created on your desktop (my backup). Open that folder to make sure all your files are there. Then disconnect phone from PC. Now go to "settings" on your phone, then "SD Card" then select format SD card.

**Ms Charli** · 06-10-2011, 10:56 PM

Originally Posted by Ricky Babalu

It is below my signature. Anyhow, connect your X to a pc using the usb cable that was supplied with your phone. Create a folder on your desktop and name it "my backup". When your SD card shows up select all and move them to the folder you created on your desktop (my backup). Open that folder to make sure all your files are there. Then disconnect phone from PC. Now go to "settings" on your phone, then "SD Card" then select format SD card.

Ok thank you Ricky you have been very helpful!! If I do this will this solve my downloading problem since I can't DL any apps at all. Also do I do the reverse to put the apps back on.

**Ricky Babalu** · 06-10-2011, 11:15 PM

Originally Posted by Ms Charli

Ok thank you Ricky you have been very helpful!! If I do this will this solve my downloading problem since I can't DL any apps at all. Also do I do the reverse to put the apps back on.

Most likely. Yes reverse the process to move items back. I would suggest introducing items back one at a time.

**hypedintellect** · 06-11-2011, 02:23 PM

I have the same problem, but none of the troubleshooting tips worked for me...my phone does not let me download ANYTHING still

**Ms Charli** · 06-11-2011, 03:15 PM

Originally Posted by mrcshu

I have the same problem, but none of the troubleshooting tips worked for me...my phone does not let me download ANYTHING still

I'm still in the same boat my self!! I wish I knew what happened and made it do this!! Or where my apps went!

**Ricky Babalu** · 06-11-2011, 03:24 PM

Do either of you 2 have Gtalk? If so see link below:

**If not, your SD card might be corrupted.

**jpr196** · 06-11-2011, 04:57 PM

Originally Posted by Ricky Babalu

Do a battery pull, then:
Wipe "Cache": with phone powered off hold the power button and home keys until you see a triangle "!", then press the search key, then using the volume keys scroll down to "wipe cache partition", use the camera key to select yes, when finished, using the camera button select "reboot system now".

Hi Ricky,

Do you need to be rooted to use this method? I can get to the "!", but pressing the search key does nothing. I had to do a battery pull to get from the "!" screen.

**Ricky Babalu** · 06-11-2011, 06:26 PM

Originally Posted by jbird82

Hi Ricky,

Do you need to be rooted to use this method? No, you do not have to be rooted. I can get to the "!", but pressing the search key does nothing. I had to do a battery pull to get from the "!" screen.

Are you on Froyo? This method is for Froyo, it is a little different for Gingerbread.

**jpr196** · 06-12-2011, 04:08 PM

Originally Posted by Ricky Babalu

Are you on Froyo? This method is for Froyo, it is a little different for Gingerbread.

Nope, I'm on Gingerbread. What is the method for gb?

**Ricky Babalu** · 06-13-2011, 12:26 AM

Originally Posted by jbird82

Nope, I'm on Gingerbread. What is the method for gb?

Same as Froyo, but instead of using the search, you now use the up & down "volume" rocker.

**jpr196** · 06-13-2011, 12:16 PM

Originally Posted by Ricky Babalu

Same as Froyo, but instead of using the search, you now use the up & down "volume" rocker.

Nothing happens when I use the volume keys. I get to the ! inside the triangle and I'm unable to do anything from there. I have to pull battery to restart phone.