Retrieving Contacts from broken phone

**arhgoofy** · 06-29-2010, 09:20 PM

So I'm in a bit of an odd situation, a friend of mine was in a motorcycle accident and the touchscreen of his phone was broken and is just black but the phone is still on. So what I am wanting to do is pull his contacts off of the phone via USB in order to put them on a different phone. He is still in the hospital so we cannot get his password and his mom would like to have him all set up so whenever he's ready there will be a phone for him. Does anyone have any suggestions? All help is greatly appreciated thank you!

**YBCold** · 06-29-2010, 09:44 PM

If you take the phone to Sprint they may be able just transfer over the contacts to the new phone with a devise that is hooked up to both phones at the same time.

Sent from my PC36100 using Tapatalk

**zakth** · 07-01-2010, 02:17 AM

If you don't have the password then your only option is to have his mother take the phone into Sprint and have them transfer the contacts for him. Then again I'm not sure that will work as I was in Verizon and someone had asked them to do something similar and they said the only option was for the person to sign in using their google account.

**acidsamuraix** · 07-01-2010, 10:23 AM

If he had his phone syncing with Google Contacts on the web, then any new phone that is gotten for him and signed into with his google account should pull the contacts from the web.

You can check by going to google.com/contacts and sign in with his information if anyone has access to that.

**Lancer033** · 07-02-2010, 10:00 AM

all the contacts will sinc within a few min of logging into google on the new phone.

**draggindime** · 07-02-2010, 10:31 AM

I broke my droid a couple of months ago and all I had to do with the loaner phone is sync it with google and I got my contacts same thing when I got my droid back. This is so much better than having to take it to the provider. But if you cant do that then any best buy will move your contacts from the old phone to the new phone for free even if you didnt get the phone from them

**Menno** · 07-02-2010, 05:59 PM

If the screen is entirely dead, the cellbrite machine (what stores have to transfer contacts) won't be able to read them because you need to mount the SD card for it to work.

If he had the contacts transferred TO his droid initially, those original contacts will be on his SD card, look for a .csv file on the phone. You can copy that and put that in the new phone's SD card and you'll be good to go.

But as other's have said, unless he specifically disabled it, all his contacts should be in his gmail, so they will resync with the replacement android once he puts in his email.

**Coneyfox** · 12-29-2012, 04:55 PM

I had the same problem trying to get contacts off my galaxy s3 with a broken screen, and the solution was a program called "My Phone Explorer" from It's free, you DON'T have to be rooted, modded, or apped to use it, and it seriously took me a minute or so to get my contacts AND text messages. I had tried everything I could find on the web, plus the people at my Verizon store, but couldn't find a solution that worked for retrieving contacts AND SMS messages from a phone with a broken screen. I hope it's as good for you as it was for me. This seriously was a couple of clicks for a solution. All I ask is that you tell two people about it if it works for you, since this program is free, and promotion is the best thing we can do for the guy that made it. Donation is also an option on the fjsoft website.

Coney Fox

**ladyysweets** · 05-13-2013, 04:37 PM

i just drop my S3 and the phone is now black is going to the store the only way to get all contacts from phone all of them were not save to my gmail nor my SD card plz help me if u know of a way thanks.