So I've got a Droid Razr, the original model. I've had it for a few months, two or three, not long. The battery has up to now been fine, if slightly short, but I've compensated for that with an external battery pack. About a week ago, it ran down and turned itself off, like it does usually. Only, when I plugged it into the wall, it wouldn't charge or boot. Now, I'm currently in Europe, so one would think the voltage might be the problem, but I checked and the charger accepts the voltage here. Plugged it into my computer, still won't charge, and the computer doesn't recognize that anything's been plugged into it. There's been no physical damage, no water, nothing that could have caused the failure that I know of.
So I left it for a few days on its own, thought maybe the battery was just having some problems with the heat here. I plugged it in today, and the white charging light came on when I jimmied the cable a little, but flickered when I tried to boot, and didn't boot or load the power level screen. Computer still won't recognize it, so it seems like nothing's changed. I tried following the hard reset instructions from , to no avail.
Anyways, as I said, I'm in Europe, and about 150 miles from the nearest store that could fix it, never mind the fact that the warranty isn't international. So I've got no way to have it fixed for cheap, and I'm out of ideas.
Welcome to Android Central! That sounds like a problem. The computer won't recognize the phone if it isn't on, so that's not too surprising. When you left it alone for a few days, was it plugged in to a wall outlet or not? If not, try leaving the phone plugged into a wall outlet for a good 24 hours or so. Then try starting it again--hold the power button down for about 20 seconds this time.
It wasn't plugged in over those days, but last night I plugged it in - getting the white light for the first time since it broke - and it won't boot, no matter how long I hold the power button down.
Hey, mines having the same issue except a little bit different. When I plug the the charger in my phone it cuts my phone off and makes a weird noise like someone is popping popcorn. I thought it was my charger doing it, but I've tried 3 different chargers and they all do the same thing
Mine is doing the same thing. Last night the battery was way down, to about 6%. I got into the car, plugged my phone in and called home. Talked for awhile and left the phone plugged into the car charger for about 10 minutes while I went into the store. When I came out, the phone was off. I tried turning it on, and the red motorola symbol came up and went off again. I tried again and the same thing. Then I unplugged it and pushed the buttons, a lying down green droid came up, then some reboot options. I selected one and the phone turned back on. So I plugged it in again, and it shut off. This time I noticed a strange sound, a crackling sound (like popcorn as stated above). I unplugged and tried a different cord. Same result. I tried a different charger, same result. I plugged it in at home, same result. This morning, I plugged it in and the green light came on, it charged for a little bit and then went back to the same problem. Any ideas?????
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