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- 12-11-2009, 09:16 AM
Thread Author #1
Contacts missing after update
I got up this morning and finally, there it was!!! The update Ive been waiting for. So I hit update and got in the shower and went on with my business. Got out and the phone was sitting there like brand new. Checked everything, all looked good. All my contacts were listed under contacts untill about an hour after I did the update and now they are still on the phone because I can search for them and use the folder all contacts but just under the normal contacts where it shows the picture there are only three there the rest are gone. Has anyone else ran into this and might you know of what I can do to get my contacts back this is driving me crazy!!!!
- 12-11-2009, 09:54 AM #2
- 12-11-2009, 10:31 AM
Thread Author #3
No, they were just regular contacts. A lot of them had been synced up with facebook but werent ported in from facebook. I can put a folder on the homescreen with all contacts and it pulls up the small popup window but when I go to regular contacts where it has their picture beside it theres nothing.
- 12-11-2009, 10:35 AM #4
In any future updates ill be backing up my contacts beforehand.
- 12-11-2009, 10:43 AM
Thread Author #5
How do you go about backing up the contacts? I came from a BB where the desktop manager had an option to save all the info but this came with no software like that.
- 12-11-2009, 10:43 AM #6
- 12-11-2009, 11:03 AM #7
Try exporting them from your SD.
- 12-11-2009, 11:19 AM
Thread Author #8
Thank you DA6, as soon as I went to options>import from sd card they all loaded up. I guess the update reset it and took them off the phone or something.
- 12-11-2009, 11:28 AM #9
After my update it asked me to re sync with facebook and i said no.. Maybe it was there that something went wrong. I have all my contacts, phone log and everything else is running great. I would try reloading them, if that doesnt work then hopefully you have your other phone and can stop into a verizon to re install those contacts. Hopefully you work it out though. That would suck if you lost all your contacts..
- 12-11-2009, 11:51 AM #10
I had the same problem all my contacts gone from regular contacts, but still in my favorites, still on facebook, it was really weird. However figured to import them from the SD card, thought this happened to everyone else.... guess not.
"I'm not anti-you, I'm just Pro-me" - 11-04-2010, 08:55 AM #11
- 06-26-2012, 06:40 PM #12
- 06-26-2012, 06:46 PM #13


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