Accessing work voicemail issues!

neil10

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Dec 11, 2009
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When I call my work voicemail, I must enter a username and password. I am able to do this. However, during the listening of voicemails, I should be able to select 3,3,7 to delete the voicemail before listening to the entire voicemail, or select # to skip the voicemail, etc.

However, after my initial username and password, and selecting 1 to review my voicemails, no other keys work. So the first voicemail can be listened to but nothing else and my voicemail system eventually hangs up because of no commands. Does anyone know what I need to do?
 

neil10

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Dec 11, 2009
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I was trying to use the keyboard when accessing voicemail. Just realized there is a "Keypad" button you can use from the touch screen that works perfectly! I have so much to learn!!!!!!!!!!!!