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  1. Thread Author  Thread Author    #1  
    jor-el's Avatar

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    Default cracked screen

    My wife dropped her Droid and cracked the screen.....anybody know where I can order replacement parts? Ive searched all over.
  2. #2  

    Default

    If you had a warranty on it, take to back to Verizon... If you ha Asurent (sp) take to them... I believe you have a one year warranty from verizon and if you call the 1800 # and get a nice sales rep they will exchange it for you. If that doesnt work threaten to leave. you might have to pay 50 bux but hopefully it will work. Just my two cents. hope that helped
  3. #3  

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    the insurance covers stuff like this, not warranty, if you have the insurance on the plan. You might be able to talk your way out but not sure how you could spin it.
  4. Thread Author  Thread Author    #4  
    jor-el's Avatar

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    We have the insurance and the verizon guy said $90, I was hoping a new glass screen would be cheaper.
  5. #5  
    Mr.Miagi's Avatar

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    tell him hes nuts, its always been at most 50. try calling, if thats what u did then call again or go to the store.
  6. #6  

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    Quote Originally Posted by mr.miagi View Post
    tell him hes nuts, its always been at most 50. try calling, if thats what u did then call again or go to the store.
    New insurance on Smartphones - it is $90, actually.

    OP: Sorry, I haven't heard anything. May want to check eBay or Craigslist for a water-damaged phone?
  7. #7  

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    Quote Originally Posted by cdaiscool View Post
    New insurance on Smartphones - it is $90, actually.

    OP: Sorry, I haven't heard anything. May want to check eBay or Craigslist for a water-damaged phone?
    You should go to ebay and search "moto droid digitizer". Digitizers are usually very cheap. You have to dissasemble your droid to install it. Search online or on the forum for a how to! I had to replace one on my old Eternity, it was fairly easy. Good Luck!!
  8. #8  

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    $90? seriously? that's the new cost for a warranty replacement? Wow, that's steep.
  9. #9  

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    Quote Originally Posted by prometheus View Post
    $90? seriously? that's the new cost for a warranty replacement? Wow, that's steep.
    Yes, not to mention the monthly fee for the assurance plan...
  10. #10  
    mclarryjr's Avatar
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    Still better then paying full retail price: )
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    Chris Kerrigan's Avatar

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    Is this something that JUST went into affect? Because I had to put in an insurance claim about 2 1/2 weeks ago and I paid $50...

    New York Giants | New Jersey Devils | Colorado Avalanche | New York Knicks
  12. #12  

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    Quote Originally Posted by mclarryjr View Post
    Still better then paying full retail price: )
    What is the monthly premium? 'cause I'd be interested in seeing what the "breakeven" point is... for example, $10 / month + $90 replacement = $210 if you pay all premiums and deductible after a one-year policy and break the phone, it'll cost more than just buying a new one at promo price (if you're eligible). But, if you have to pay full retail.. what is that?? like crazy $400+ or something nuts like that.

    How long do you have to have a policy without a claim to actually start spending more to buy a new one rather than get a warranty replacement? It would be wonderful to break the phone when it's only a month old.

    Picture this scenario: I paid monthly premiums for 6 months, broke phone, and still had to hand out $90 for a refurb'd replacement and some dope can walk in and shell out $99 (assuming the price comes down once G1 is released) and get a brand new unit.
  13. #13  

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    you're only eligible for the discount if its start of your contract or you're renewing your contract. If you bust your phone a month after getting it with the contract, you're not eligible for that discount again and the phone would cost retail which is like 500 bucks or more.

    by that logic, the insurance will be cheaper if its 10 bucks a month ( i thought it was cheaper than that but i dont really know). most people upgrade their phones after a few years as well and insurance comes in when you lose it or break it usually long before this.
  14. #14  

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    well... if you're not eligible for promo pricing, then I see the benefit of insurance. Personally, I don't have insurance. But to each his own.

    to the OP: sorry to hijack for a second there.. anyone else have thoughts on screen crack fixes?
  15. #15  

    Default

    I doubt it'll be any cheaper than the insurance, so i'd just use that.

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