Droid connection Problem (no 3G or 1x)

**corydunbar** · 01-20-2010, 10:54 PM

The other day on campus i noticed my droid has no connection to the internet. This is a place that i am sure has a great signal, because i have used my phone's internet connection countless times their before. The problem continued as i left campus and went home. so its not a location issue and its not a user error.

my droid no longer shows the 3G symbol at the top and it has never shown a 1x symbol (There is total 3G coverage in my area) . And yes Wifi is off, I merely have no internet connection in an area i am sure has a great 3G signal. but now all i have is the signal bars. so when i try to use the browser, it says no internet connection. Wifi still works, but that is my only source of internet.

I have tried: power cycle, Battery pull, Airplane mode, calling *228 #2,

is their a fix for this problem? or do i have to replace the device?

**Jeremy** · 01-20-2010, 11:24 PM

Try a factory reset before going into the store. That will fix it.

**jeffreyd_tx** · 01-21-2010, 07:59 AM

I had to get a replacement device. New one works great! Factory reset did not work but you could try it.

**Fatasaurus** · 01-21-2010, 08:21 AM

Ive had this issue. I did a factory reset and its worked a lot better. I still have the issues from time to time but its nowhere near like it used to be. I would lose service for hours at a time almost everyday. Now I have more of and issue with my text messaging then internet

**corydunbar** · 01-21-2010, 11:06 PM

so what it turned out to be was a bad app. I had just recently updated to dolphin browser 2.0. and somehow it turned off my data connectivity. so after i removed it and did a power cycle, all was returned to normal.

I tried to contact dolphin mobile, but they don't respond very often.

**ericatomars06** · 01-22-2010, 11:50 AM

Sometimes when I'm downtown Chicago. I'll loose my 3g depending, and where in the building I am... Then it becomes really annoying because I'll need to use an app and I can't

**Jeremy** · 01-22-2010, 12:15 PM

I've been telling others to ditch the Dolphin browser. I've heard people having nothing but issues with it lately.

**PJnc284** · 01-22-2010, 12:23 PM

Haven't had any problems with the new dolphin update and I use it regular.

**Chris Kerrigan** · 01-22-2010, 12:32 PM

Don't use Dolphin, but I haven't had any issues since day one.

**shovelheadhd** · 01-23-2010, 02:16 PM

I have begun to wonder if verizon is working on the network or something. I normally get 3G around where I live and work but here lately it has been a hit or miss. Sometimes at my home I lose my 3G and other times at work I lose it there also. Something seems to be up with the 3G here lately.

**rwbta** · 09-07-2012, 05:19 AM

Never do a factory reset on a Droid Pro unless you are in direct contact with Verizon. When you do a factory reset, you get a message about losing data and installed programs but they don't tell you that you will lose 3g capabilities. The only way to get it back is by contacting Verizon. I am currently living in Brazil. I did a factory reset without knowing this. Since I am no longer a Verizon customer, I have no way of getting 3g back unless I can found out the code that turns it back on.