The wife is really struggling with her Droid
My wife had been toying with getting her first smart phone (mainly for email). Having gone through the pain of a BlackBerry Storm, I steered her to the Droid and she finally picked one up a couple of weeks ago. And, she pretty much hates it. She is not a techie in any way, shape or form and leaves it up to me to figure things out and show her. The basic phone is pretty simple and she picked that up pretty quick. But two things are absolutely driving her crazy to the point of, ugh, thinking seriously about returning it and getting a Storm 2, even over my strong objection.
The first thing that is driving her crazy is the erratic email delivery. After she first told me about it, I browsed around and saw a ton of people struggling with POP3 email issues, which unfortunately, she uses. The night before last I set up her Verizon email to forward everything to her Gmail account since this reportedly fixed things for a lot of people. She still had troubles yesterday with it, though I understand Gmail itself was having problems. I can't fathom how in this day and age they can't make POP3 email more reliable. The one and only thing that my Storm does better than the Android is email, but if that's her primary use, it's kind of hard to argue against it. I'm not sure where the problem is and if 2.1 will fix things, but she only has 2 weeks left to return it so she will have to make a decision before then.
The second thing that is driving her crazy is somehow either the phone or her clusmy fingers are somehow switching notifications off randomly. She'll set up the phone to vibrate or make the rattlesnake alert sound when an email or text come in and somehow the notification is getting turned off and she is missing them. I don't know the phone well enough to know if she is accidently toggling it somehow or not, but it could very well be.
I'm not sure what she is going to do, but she is pretty unhappy with her first smart phone. Of course, she didn't suffer through the Storm's early days like I did, so she has no idea what smart phone hell is like!
- 02-26-2010, 06:41 PM #2
- 02-26-2010, 06:43 PM #3
- 226 Posts
Hello, sorry to hear that. I think the best thing for her would just get a bberry tour or curve 2. My gf recently decided to go the way of the smart phone. One think I knew is touch screens would not work well with her and she really only needed email and limited browsing. I set everything up for her on the berry and showed her the basics, email, bbm, phone, and browsing. She loves it (went with curve 2 because of the optical track pad and its pink go figure) and has had no problems since purchase. Hope the advice helps.
- 02-26-2010, 06:53 PM #4Android Central Editor in Chief
- 3,667 Posts
Hey, Rich. Sorry your wife is having troubles.
Yeah, the best thing you can do about the e-mail is to have Gmail pull in her POP account. Here's how to do that.
As for the notifications, it's not just her. There's something screwy about them in Android, and if anybody can tell me what I've been doing wrong all this time, I'm all ears.
- 02-26-2010, 07:29 PM #6
- 1,001 Posts
Sorry about the problems, that sucks.
If you are forwarding to gmail then you should be cool. Android using gmail is as good (or better) than bb at email. You mentioned her "verizon" email... what is that? Agreed though, Android non-gmail email is NOT pretty.
As far as turing off notifications... it could be as simple as just turning down the volume to silent via the volume toggle bar (the button on the side of the doid). Have her religiously put the phone into "sleep" mode before putting it in her pocket / purse - push the power button (briefly) - She's probably hitting the button in pocket / purse.
- 02-26-2010, 08:14 PM #7
- 02-26-2010, 09:35 PM #9
- 02-27-2010, 12:17 AM #10
- 02-27-2010, 01:05 AM #11
- 02-27-2010, 02:50 AM #12
- 02-27-2010, 10:36 AM #13
I think it is a lot easier than a blackberry for a newer user and the gestures are great.
I have a Droid she has a new pre. She had to have a keypad i thought that was the best option available.
- 02-27-2010, 01:17 PM #14
- 02-27-2010, 01:54 PM #15
- 02-27-2010, 02:50 PM #16
- 02-27-2010, 03:14 PM #17
- 397 Posts
Palm's stock is doing very poorly, for what its worth. I suspect Palm is ripe for a takeover.
A year ago, they had lots of promise. But they sat there with the same hardware, locked in to exclusivity with the #3 carrier and doesn't appear to have done much in the way of hardware development since, Pre/Pixi Plus not withstanding.
WebOS is a very nice OS, but they've made a lot of mistakes IMHO. Meanwhile, Android's growth continues to climb. Sure it's no equal to RIM yet, but while every carrier has or will have multiple Android models - all sharing the same app store, Palm has but two models on two carriers.
I'm sorry your wife is having issues with the phone; not sure what she's doing, but I've not experienced any of the issues she's seeing. However, my non-techie wife seems to do well with her iPhone. Maybe think about that. If she's having trouble with the Droid, she's going to hate the BlackBerry's ease-of-use factor.
- 02-27-2010, 08:51 PM #18
- 02-28-2010, 04:16 AM #20Banned
- 251 Posts
Use your gmail account as a push server:
Works awesome! I use it myself.
For the second by default your phones notifications toggle with the main volume so if she turns it to vibrate her notifications will do the same. You can change this by going to sound hitting ringer volume and unchecking the check box that is there and setting your notification volume all the way up.
I hate people that suggest alternate apps when the functionality is there people are just to lazy to find it and end up wasting phone space by downloading some app that does the same thing with a pretty ui. (I heart shell)
Last edited by ikithme; 02-28-2010 at 04:18 AM.
- 02-28-2010, 04:00 PM #21