Can't open links in email with 3.2?

**mtfarm** · 07-16-2011, 04:21 PM

I can't open up any links from a email now with the 3.2 update. I am pretty sure I was able to with 3.1. Is there possibly a new setting I need to change. I doesn't matter whether it is the pop3 or gmail, the screen goes dim and nothing.

**enjoylife949** · 07-16-2011, 04:58 PM

rotate the orientation of the device after you click the link and after the screen goes dim.

**mtfarm** · 07-16-2011, 05:08 PM

Originally Posted by enjoylife949

rotate the orientation of the device after you click the link and after the screen goes dim.

it worked, thanks

**breitmike** · 07-17-2011, 01:24 PM

Same issue with emails here........ Rotated the tab...... It worked...... IM on the phone with Motorola tech support now.....i will post whatever helpful info they give me...

**breitmike** · 07-17-2011, 01:28 PM

Motto tech support was useless........ I'm sure this issue is related to the recent update......

**breitmike** · 07-17-2011, 01:30 PM

Originally Posted by mtfarm

it worked, thanks

Thanks to enjoylife949 !!

**lowboydrvr** · 07-18-2011, 06:39 AM

This "dimming" issue occurs for some users when the action that they are calling for (i.e. open email, play movies, music, etc.) has more than one app that can complete the function (multiple email apps, movie players, music players, etc.). What is happening is a popup window is coming up but unfortunately, the window is not being drawn properly and is not completely visible. By rotating the screen, you are forcing the popup window to redraw correctly (allowing the screen to "calibrate"). This will only need to be done once. Once the screen is "calibrated", all is good.