09-30-2011 04:17 PM
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  1. bigguy_132's Avatar
    The 4G upgrade site is now live. Motorola Xoom Upgrade - Verizon Wireless I submitted a request to get mine upgraded and they have already sent me an overnight box. They are also throwing in a standard dock in for free if you get it in early enough.
    YourMobileGuru likes this.
    09-29-2011 12:34 AM
  2. xoomer1's Avatar
    got my request in also says my box is going out today....now lets see when they ship the dock
    09-29-2011 01:04 AM
  3. jtmeyers's Avatar
    Just submitted my request as well. Didn't notice anything about the dock though.
    09-29-2011 02:05 AM
  4. sethwardo's Avatar
    Submitted my request at 7 am nothing about a dock.
    09-29-2011 09:03 AM
  5. lobobuzz's Avatar
    Thanks for the heads up... got mine submitted.
    09-29-2011 10:55 AM
  6. tallyboy29's Avatar
    submitted my request as well and did not see anything about a dock.
    09-29-2011 10:59 AM
  7. lobobuzz's Avatar
    I saw something on this Verizon page about upgrading and getting a dock while supplies last:

    Motorola XOOM - Verizon Wireless
    09-29-2011 11:01 AM
  8. jchien's Avatar
    I saw the thing about a free dock. Did everyone else get 2 tracking numbers? I got 2 tracking numbers from fedex.
    09-29-2011 11:55 AM
  9. tommy m's Avatar
    It wouldn't take my info on the website 90 minutes later to "Peggy" at Motorola and they got me set up. 30 seconds after I hung up I got my tracking number.

    Sent from my DROID BIONIC using Tapatalk
    09-29-2011 12:00 PM
  10. alphanu22's Avatar
    :/
    i only got 1 Tracking- Oh Well
    09-29-2011 12:22 PM
  11. alphanu22's Avatar
    Just Called-
    its the first 75,000 to send them in...
    09-29-2011 12:31 PM
  12. SamuriHL's Avatar
    Didn't they only sell 100k of these things anyway? And by send them in, do you mean actually get them to Moto or to sign up for the return box? Cause, there's a difference between actually sending it and getting the return box.
    09-29-2011 12:40 PM
  13. alphanu22's Avatar
    the rep said "Once you send it in and they receive it, they send out the dock"
    SamuriHL likes this.
    09-29-2011 12:49 PM
  14. SamuriHL's Avatar
    Ok, thanks for the clarification. Definitely good to know.
    09-29-2011 12:50 PM
  15. alphanu22's Avatar
    imma call again-
    the call was "outsourced"
    09-29-2011 12:51 PM
  16. alphanu22's Avatar
    Different Rep said "Once we preform the upgrade, the Standard Dock along with a Thank you Letter will be mailed" a number wasn't given.

    sounds like first come first serve. get the box and send out same day-
    09-29-2011 01:00 PM
  17. SamuriHL's Avatar
    That's the plan. I'm going to ask my fedex driver if s/he's going to be in the area for a bit if they'd mind stopping back and doing a pickup. If not, I'll have to drive to the nearest fedex drop off point.
    09-29-2011 01:05 PM
  18. Carlesious's Avatar
    I should be getting my box sometime today.
    09-29-2011 01:09 PM
  19. bmhanson's Avatar
    Anyone else try and access the,Motorola site to request the upgrade using the xoom only to have it fail? Locked up in the browser twice. Just curious.
    09-29-2011 01:12 PM
  20. alphanu22's Avatar
    That's the plan. I'm going to ask my fedex driver if s/he's going to be in the area for a bit if they'd mind stopping back and doing a pickup. If not, I'll have to drive to the nearest fedex drop off point.
    have ur print outs and xoom ready. put in box, sleeve it up, and give it back to FedEx- winning#
    09-29-2011 01:15 PM
  21. alphanu22's Avatar
    Anyone else try and access the,Motorola site to request the upgrade using the xoom only to have it fail? Locked up in the browser twice. Just curious.
    im using Chrome, didn't lock up once- try diff browser?
    09-29-2011 01:16 PM
  22. SamuriHL's Avatar
    have ur print outs and xoom ready. put in box, sleeve it up, and give it back to FedEx- winning#
    That's what I was going to try but I don't know if they'd even wait that long. I'm going to ask, though. The Xoom is ready to go now. I've backed it up and encrypted it. Just gotta pull the case off, stick it in the box with the printouts I've already created and it should be good to go. I'm hoping I can convince them to hang for the 60 seconds it'll take me to do that.
    09-29-2011 01:17 PM
  23. SamuriHL's Avatar
    Yea, I used Chrome, as well. Didn't have a problem.
    09-29-2011 01:18 PM
  24. Carlesious's Avatar
    Anyone else try and access the,Motorola site to request the upgrade using the xoom only to have it fail? Locked up in the browser twice. Just curious.
    Use the link from this thread. It's a verizon wireless site. It worked for me.
    09-29-2011 01:22 PM
  25. bmhanson's Avatar
    Use the link from this thread. It's a verizon wireless site. It worked for me.
    I did. It in turn links to a Motorola site. That was the site my xoom did not like. I just did the request from my laptop, I just thought it odd that a site that you use to get my xoom upgraded won't actually pull uo using the default browser on the xoom. I was curious if this was just me or if anyone else had the issue. I even tried turning off the xoom and turning it on and trying.
    09-29-2011 01:34 PM
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