1. lfoels's Avatar
    My xoom has frozen in the start screen with a notation at the top of the scrren that says "starting reboot protocol support." What do I do now to get back to a normal boot?
    02-01-2014 04:22 PM
  2. srkmagnus's Avatar
    My xoom has frozen in the start screen with a notation at the top of the scrren that says "starting reboot protocol support." What do I do now to get back to a normal boot?
    Were you trying to root the device? Try getting into recovery by following the step by step here: https://motorola-global-portal.custh...09/action/auth. Since you are stuck in a boot loop you'll need to force it into recovery by holding power+volume down. Once in recovery try a factory reset and see if that gets you booted.
    02-01-2014 07:38 PM

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