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  1. Thread Author  Thread Author    #1  
    MarkyD311's Avatar

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    Default Anyone know VZW/Moto's policy on dead pixels?

    I have a dead pixel dead in the middle of my Xoom screen. Does this warrant a replacement? When ever there is something dark on the screen, it's very visible and makes me insane. Anyone else have any problems?
  2. #2  

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    Just exchange it from where you bought it -- especially if you are still in the return window. An $800 tablet needs to have a perfect screen free of defects.
  3. #3  

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    It should be covered under warrenty.
  4. Thread Author  Thread Author    #4  
    MarkyD311's Avatar

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    Quote Originally Posted by barkomatic View Post
    Just exchange it from where you bought it -- especially if you are still in the return window. An $800 tablet needs to have a perfect screen free of defects.
    Got it at VZW and the 14 day return period is expired. Got it at launch. I called the store, and they said I have to bring it in and they'll ship me another (which will likely be a refurb.)

    Thanks for the replies!

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