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  1. #51  
    wx27's Avatar

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    Default Re: N4 Wireless charger disaster

    Quote Originally Posted by teevs View Post
    My wife and I both have a the wireless chargers for our Nexus 4s. We're both having problems.

    Her's will make the toggle sound as it decides to charge then not to charge over and over again. This happens repeatedly. Very annoying.

    Mine will stick to the charger over night and will only charge 40% of the battery... or 20%... I do make sure the screen says that its charging before I slumber. This has happened twice in 3 nights.

    Has anyone had these symptoms?

    Any suggestions?
    Have your wife reboot her phone. Sometimes that seems to fix the toggling issue. Aside from that, I'd just make sure the phone is set properly on the wireless charger. In portrait orientation, the center of the phone should be higher than the center of the orb. From a side view, I can tell you that the bottom of my volume rocker is aligned with the top edge of the orb.

    Make sure you are using the supplied charger for the orb, not the N4's charger. The orb's charger outputs 0.6A more current than the N4's charger.

    Are the two phones being set on their orbs directly on the N4's back glass, or do you have back glass screen protectors or cases? I ask this only because several people that use the phone 'naked' have found that their phone slowly slides down the charger, which can interrupt proper charging.
  2. #52  

    Default Re: N4 Wireless charger disaster

    I have to reiterate earlier comments - you *must* use the included cable and power adapter included with the orb, using anything else will cause the orb to not function properly. In my case, it was charging fine, but would max at 95% when using another cable; once I changed it out with what came with the orb, it charged to 100%.

    I am using my phone with a back clear skin and it doesn't move when on the orb.
    ChromeJob likes this.
  3. #53  

    Default

    Quote Originally Posted by wx27 View Post
    ... I'd just make sure the phone is set properly on the wireless charger. In portrait orientation, the center of the phone should be higher than the center of the orb. From a side view, I can tell you that the bottom of my volume rocker is aligned with the top edge of the orb.
    Pretty high IMHO. Center the orb between the nexus and LG logos. The Nexus logo could be resting right on top of the orb.



    I position it with the phone hanging about 5-10mm above the tabletop with no problem charging.

    // Tapatalk HD for Android - Nexus 7 //
    Sent by accident, not using the Android Central app
    Nexus 4 (Mako), Amaze 4G on T-Mobile. Nexus 7 16GB. Google Chromebook (2012 Samsung 16gb). Next stop, a Google flush toilet.
    Did I solve your problem? Hit the Thanks button. Was I just a nuisance? Sorry, can't bat .400 every day.
    Thanked by:
    Bar81 
  4. #54  

    Default Re: N4 Wireless charger disaster

    Having the sliding issue and call and got a new charging orb. The new one had the same problem.
    If I altered the angle by putting a pencil under the front of the orb, the phone will stay on.
    Took your advice and removed the bottom rubber ring and rotated it 180 degrees and put it back on. So far that seems to also work.
    At this point I am not really that happy with LG & Google.
  5. #55  
    w7au's Avatar

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    Default Re: N4 Wireless charger disaster

    I had the same sliding issue early on also. On one of my calls to google play support, the agent suggested I try the rubber ring
    trick (i.e. 180 degree rotation of the rubber ring on the bottom of the orb). About that same time I found this thread and also tried
    the adhesive lint roller (mine was made by 3M) trick to clean the orb. Well, those two tricks seemed to fix things so I didn't bother
    using my RMA for the ORB. That success lasted about three weeks before the slipping issue returned (all or part of the way off)..
    In other words, the ORB returned to its natural state of being completely unreliable as a charger.
    However, I finally solved the problem. I unplugged the orb from its USB cable and plugged the ORB's USB cable directly into the
    NEXUS-4. I now have a $59 ORB USB charger which has been extremely reliable for over a month!!! Quite impressive by ORB standards.
    I was thinking of calling google play support to see if I could trade the ORB portion of my charger for a couple more of the power
    adapters and USB cables that came with my ORB . Either that or use the ORB body as an elegant paper weight.
    Last edited by w7au; 06-02-2013 at 06:31 PM.
  6. #56  

    Default Re: N4 Wireless charger disaster

    I don't have to clean my orb very often, because I keep tennis ball can lids on them (or a compact disc) when the phone is not charging. Now, if you DON'T keep the orb covered, you will have to clean it from time to time. So keep that lint roller handy, and clean off dust every few weeks.

    I'm not being sarcastic like some. At work, my orb collects dust while I'm in meetings (I only cover it at the end of the day), so once or twice a month I roll it off with some reverse rolled up Scotch tape or shipping tape. Makes it good as new.

    I'll have to see what you guys are doing to reverse the "bottom rubber ring" (the base). That sounds like a good way to invalidate warranty by mucking about with the product. If the problem is that bad, RMA it. Or sell it on eBay to someone like me for $40 (okay, that IS sarcasm, though I've bought three orbs this way).
    Sent by accident, not using the Android Central app
    Nexus 4 (Mako), Amaze 4G on T-Mobile. Nexus 7 16GB. Google Chromebook (2012 Samsung 16gb). Next stop, a Google flush toilet.
    Did I solve your problem? Hit the Thanks button. Was I just a nuisance? Sorry, can't bat .400 every day.
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