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  1. Thread Author  Thread Author    #1  
    Bindu kumar reddy's Avatar
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    Default nexus 4 shutting down abruptly

    my uncle bought nexus 4 in USA and he gave it to me in march 2013.i live in india.it worked fine for 6 months but it has been switching off abruptly since after i updated it to android 4.3.
    this problem has been very disturbing.and i just want to send it back to the manufacturers as it is malfunctioning. all want to know is that what do i have to do if i want to send it back to the manufacturers.will there be a problem as i bought my nexus 4 in usa and right now am in india.
  2. #2  
    srkmagnus's Avatar

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    Stock 4.4 (KitKat)

    Default Re: nexus 4 shutting down abruptly

    Quote Originally Posted by Bindu kumar reddy View Post
    my uncle bought nexus 4 in USA and he gave it to me in march 2013.i live in india.it worked fine for 6 months but it has been switching off abruptly since after i updated it to android 4.3.
    this problem has been very disturbing.and i just want to send it back to the manufacturers as it is malfunctioning. all want to know is that what do i have to do if i want to send it back to the manufacturers.will there be a problem as i bought my nexus 4 in usa and right now am in india.
    Before sending it back have you:
    1. Tried a factory reset?
    2. Restoring the factory image/ROM?

    Here is a guide to the factory image: [GUIDE] Nexus 4 - Factory Image Restore. Factory Reset can be done by going into recovery or Settings > Security > Factory Reset.
  3. #3  

    Default Re: nexus 4 shutting down abruptly

    THanks for the link. I've got the same issue

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