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Re: Factory Image Restore Not Working
If your PC won't recognize your phone, it is either a driver or cable issue 99% of the time... the other 1% it's a bad board, which is just bad.
I would recommend installing the full ADB from Google itself (yes, I know it's huge) and use the Nexus reference drivers embedded in the full ADB package.
OR use Wugfresh's Nexus Root toolkit, install the drivers from the kit, and use it's restore to factory option... Not the most recommended way to do it, but it can automate some of the process and give you some guidence in a tough spot.