Nexus 5x can't find OTA Update?

Danx24

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Apr 15, 2016
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Nexus 5x can't find OTA Update

Hi everyone, I've just bought a Nexus 5x but after the initial configuration it remains on Android 6.0 (Build number MDA89E) and 1 October 2015 security patch and it says that it's up to date. I tried a factory reset but nothing... how can I solve this problem and update my Nexus?
Thanks for the answers.
 
Re: Nexus 5x can't find OTA Update

Hi everyone, I've just bought a Nexus 5x but after the initial configuration it remains on Android 6.0 (Build number MDA89E) and 1 October 2015 security patch and it says that it's up to date. I tried a factory reset but nothing... how can I solve this problem and update my Nexus?
Thanks for the answers.

Did you buy new? If so, from where?

Has the device been modded or rooted? Now or ever?
 
Re: Nexus 5x can't find OTA Update

Yes, it's a new device from the market "Gli Stockisti". I never modded or rooted the phone, it arrived yesterday (I am new to Android so I'm not very expert to these things).
 
Re: Nexus 5x can't find OTA Update

Yes, it's a new device from the market "Gli Stockisti". I never modded or rooted the phone, it arrived yesterday (I am new to Android so I'm not very expert to these things).

Power off the device, and then press (simultaneously) the power+vol down button until the Android on his back with his chest open shows up. At the bottom of your screen is some helpful info. Please let us know the values that show there (except serial #--keep that to yourself).
 
Re: Nexus 5x can't find OTA Update

Ok, the phone shows:
FASTBOOT MODE
PRODUCT_NAME - bullhead
VARIANT - bullhead LGH791F 32GB
HW VERSION - rev_1.0
BOOTLOADER VERSION - BHZ10i
BASEBAND VERSION - M8994F-2.6.22.0.56
CARRIER INFO - N/A
SERIAL NUMBER - (and there's the serial)
SIGNING - production
SECURE BOOT - enabled
DEVICE STATE - locked
 
Re: Nexus 5x can't find OTA Update

Welcome to the forums. You should be able to flash the images yourself. You will need to do some prep work. What kind of computer do you have?
 
Re: Nexus 5x can't find OTA Update

Ok, the phone shows:
FASTBOOT MODE
PRODUCT_NAME - bullhead
VARIANT - bullhead LGH791F 32GB
HW VERSION - rev_1.0
BOOTLOADER VERSION - BHZ10i
BASEBAND VERSION - M8994F-2.6.22.0.56
CARRIER INFO - N/A
SERIAL NUMBER - (and there's the serial)
SIGNING - production
SECURE BOOT - enabled
DEVICE STATE - locked

My US version (LGH790) is not the same as yours...

As noted above, with a Nexus you can always flash the images yourself. However, for OTA you might want to compare notes to someone who also has the 791 to see if your phone info matches theirs.
 
Re: Nexus 5x can't find OTA Update

My US version (LGH790) is not the same as yours...

As noted above, with a Nexus you can always flash the images yourself. However, for OTA you might want to compare notes to someone who also has the 791 to see if your phone info matches theirs.


Welcome to the forums. You should be able to flash the images yourself. You will need to do some prep work. What kind of computer do you have?

Unfortunately now I can't flash the image because I'm still waiting from Amazon the cable USB C - USB A for the connection to my computer...
Anyway, can I flash directly the newest image (MHC19Q) founded at this link? ( https://developers.google.com/android/nexus/images#angler )
I have an old computer but it still works well :) There's a guide in the forum to do the flash operation? Otherwise I'll search on Google...
Thank you very much for the answers :)
 
Re: Nexus 5x can't find OTA Update

I got my UK Nexus 5x last week and the OTA's would only download over WiFi.

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