May System Update - Lost Contacts and Favorites

sdwindandsea

Member
Feb 28, 2016
10
0
0
Visit site
After downloading and installing the May update, my exchange contacts, and all phone/contact favorites are now missing from the phone. Is there a way to resynch them? I've tried the synch now option without any luck. Thanks.
 

Golfdriver97

Trusted Member Team Leader
Moderator
Dec 4, 2012
35,367
113
63
Visit site
Are they still in your GMail account? If you go to your PC and Gmail you should see contacts. Are they there?
 

sdwindandsea

Member
Feb 28, 2016
10
0
0
Visit site
In case it helps anyone, I had to remove my exchange account and then re-add it. Also, while I was experiencing the issue, if I modified a contact in exchange it then synched over to android.
 

Forum statistics

Threads
943,155
Messages
6,917,551
Members
3,158,854
Latest member
WillyC