Nexus 5x not making/receiving calls on Verizon?

[clurrfitzy]

I just got a new 5x in the mail yesterday to replace my Nexus 6. Everything I've read (including here and elsewhere) has stated that simply popping your Verizon nano SIM from one phone to the other should allow Verizon to work on the 5x seamlessly. I popped my SIM in and texts/data is working fine, but I cannot for the life of me make or receive any calls. It just shows "Dialing xxxxx" for about 15 seconds, then the line drops. Has anyone else had this issue? Slipping the SIM back into the Nexus 6 causes everything to work just fine, but I'll be REALLY sad if this doesn't work out and I have to return the phone. :'(

 

[PapaGary]

Settings>More>Cellular networks>Access Point Names- tap on menu (three dots, upper right hand corner) and tap on Reset to default.

 

[anon(123856)]

I just swapped my Verizon sim from a Maxx 2 to a 5X and much to my surprise (this being Verizon and all) it worked without a hitch.
I hope PapaGary's fix works for you.

 

[clurrfitzy]

Thanks for the help. I tried this and am still having no luck. The 4G LTE bar says "No service". But texts and data are working fine...

 

[anon(123856)]

I guess you have to bite the bullet and call Verizon. We all know how painful that can be... I wish I could be of some help.

 

[Rumblee1]

Call Verizon customer service and tell them to import the imei # into there database. If I were you, I'd try google fi. I bought my 5x to try it out before committing to changing from Verizon. I'm tired of big reds BS. So far, ive had zero issues, and better signal. No interruption in anything. And just as fast as verizon.

 

[benhaube]

Call Verizon customer service and tell them to import the imei # into there database. If I were you, I'd try google fi. I bought my 5x to try it out before committing to changing from Verizon. I'm tired of big reds BS. So far, ive had zero issues, and better signal. No interruption in anything. And just as fast as verizon.

I second this. I bought the Nexus 5X with a Fi Sim card almost a year ago using my invite, and I have been very happy as a Fi customer. I get the same coverage for half what I was paying before. Lately I've been thinking about switching to T-Mobile just to get the unlimited binge on stuff, but I'll likely just stay with Fi. I like that I get discounts on Google's phone's.

 

[Ry]

Google Project Fi won't work for everyone.

 

[bigmatt503]

I'm just curious if you are using the international version (791) or the US (790)? I'm not 100% sure this would be the problem.

 

[pazzo02]

Call Verizon customer service and tell them to import the imei # into there database.

This is most likely the solution.