Nexus 6P won't Ring

[rgross989]

Hello,

I am unable to get my phone to ring.

I have the 6p 128gb on sprint network. I have google voice integration turned on, no call forwarding, priority mode is turned off, have hangouts and hangout dialer app settings as priority anyways, i have SMS through hangouts, can't think of other settings, ask if i missed anything.

My computer hangouts app will ring when either my sprint or google voice number is called, but my phone does not, and there is no new call entry in log either.

I also tried booting into safe mode and the problem still persists.....

I am perplexed at this point :-\....any help would be greatly appreciated.

Thank you,

 

[Aldajah]

Hello,

I am unable to get my phone to ring.

I have the 6p 128gb on sprint network. I have google voice integration turned on, no call forwarding, priority mode is turned off, have hangouts and hangout dialer app settings as priority anyways, i have SMS through hangouts, can't think of other settings, ask if i missed anything.

My computer hangouts app will ring when either my sprint or google voice number is called, but my phone does not, and there is no new call entry in log either.

I also tried booting into safe mode and the problem still persists.....

I am perplexed at this point :-\....any help would be greatly appreciated.

Thank you,

Me too ... I have the same problem with my new nexus 6p. I even have run factory reset twice for the phone in order to get it ring for incoming calls. It worked for the first two days but now I never heard my phone ringing to alarm me for incoming calls or messages.
The phone would be perfect if it fulfills the basic requirements "ringing for incoming call".
Please if anyone from Google or huawei can follow up on this problem.

 

[deano131]

Just on the off chance, did you check the setting in Hangouts? "Incoming Phone Calls" My experience while setting up Hangouts if I did not have this checked my phone would not ring my GV phone #.