Hello all!
A few weeks ago I updated my Google Nexus 6P to the 7.1.2 Public Beta (angler 03.68) OTA. Everything seemed fine. But yesterday my the phone started rebooting when trying to scroll any webpage in chrome. Last night it rebooted again and got stuck on the Google logo (white letters). I went into recovery mode and wiped the cache - still stuck on the white letters. I then went and did a data wipe and factory reset. Same problem - white letters only.
I called Google Support and they said I had to call Hauwei Support, since I purchased my phone from a third party vendor (Best Buy). I called Hauwei Support but they told me there is nothing they can do because my phone's warranty is up. I purchased the phone 12-20-2015. They said they don't even have a place for me to send the phone in to repair it.
I have phone insurance through Verizon. However, before I drop the $100 down for a refurb or similar model replacement, I wanted to know if anyone on here has a possible solution for me. Any information or assistance is greatly appreciated. Thanks in advance!
-William
A few weeks ago I updated my Google Nexus 6P to the 7.1.2 Public Beta (angler 03.68) OTA. Everything seemed fine. But yesterday my the phone started rebooting when trying to scroll any webpage in chrome. Last night it rebooted again and got stuck on the Google logo (white letters). I went into recovery mode and wiped the cache - still stuck on the white letters. I then went and did a data wipe and factory reset. Same problem - white letters only.
I called Google Support and they said I had to call Hauwei Support, since I purchased my phone from a third party vendor (Best Buy). I called Hauwei Support but they told me there is nothing they can do because my phone's warranty is up. I purchased the phone 12-20-2015. They said they don't even have a place for me to send the phone in to repair it.
I have phone insurance through Verizon. However, before I drop the $100 down for a refurb or similar model replacement, I wanted to know if anyone on here has a possible solution for me. Any information or assistance is greatly appreciated. Thanks in advance!
-William