after seeing a number of individuals who have new phones with zv9 already on it and others having major issues re-rooting after installing this piece of trash software i dont think anyone should install it that doesnt have it on their phones. especially if they want the option of being rooted,etc.. in my opinion(and it is just that. my own) the vm "security" update should not be installed by anyone who does not currently have it on their device. the "security hole" their updating isnt because of viruses,malware,etc. its to deter rom use,etc. some security update..they went through all that to cause our community issues versus releasing a decent gingerbread update for their customers. i like virgin mobile,but on this issue. i think they suck. they whined and complained to anyone asking about a gingerbread update about how costly it was,etc..or even flat out lied and told customers it was coming..which never happened. and yet in the end..this is what we got. a bork causing "security" update. excuse my frustation,but really..a security update??? really??? what does it fix??? answer me that..outside of deterring rom use that is. it fixes nothing..and the radio portion in my opinion improves squat. there are as many people saying it improved reception none at all as there is that thought it did. to me..thats a placebo effect. i cant help what others suggest when it comes to the zv9 update,but for me. im suggesting to leave it sitting right where it needs to be. on virgin mobiles website. unused!!