My brother upgraded to a new phone and handed me his LG Optimus V. I've been trying to activate this phone for a few hours now to no avail, when i called Virgin Mobile they asked me to enter ##847466# to enter the programming menu but my phone stays on the dialpad. Since that didn't work, they then asked me to look for the "Activate" app but i guess he must have of deleted that because i couldn't find it. I'm completely new to androids so almost every forum i have read was of a foreign language to me. I do know the phone is rooted so I can't do a factory reset. Can anyone help me with a step by step guide or link to one that shows how to unroot the phone to stock as if it just came out of the box? Please try to make it as simplified as possible since im new to all this, thanks in advance!