Was the other user also using Sony Bluetooth?
I don't know if this has anything to do with the problem.
I turned Airplane mode on in my tablet then turned WiFi and Bluetooth back on.
I have the Balanced Mode in power settings
NFC off
Not sure what other settings may affect Bluetooth.
Hope you get it worked out
Sent from my M470BSA using AC Forums mobile app
Thanks again for your help! I tried those suggestions as well with the same issue. The other person was using a Motorola S305. Here is the post. This person's issue is identical to mine:
"I am using a Motorola S305 bluetooth headset with my Hisense Sero 7 pro. When listening to music it cuts in and out all the time. It doesn't stop after a few times. It just keeps cutting out. I did some of my own testing and noticed that it only cuts in and out when the screen goes to sleep. I thought it could be the live wallpaper I had so I turned it off and the issue has not gone away.
Anyone else having these issues or know what the issue could be?
Upon searching the internet I found that a lot of people where having this issue with JB 4.2.1 on thier tablet/phone. Once they upgraded to JB 4.2.2 the problem went away. The problem also went away when they downgraded to JB 4.1.2. This is gonna suck if Hisense doesn't bother with releasing the update for their tablets.
Sent an email to Customer support at Hisense and this is the response:
At this time we have not gotten any word from R&D regarding updates to the tablet. If and when they will be available is beyond me and we usually get the run-around from them when something like this comes up. If you are still within your 15 day window to return it with Walmart I would go ahead and do so since the tablet is not capable of holding a steady Bluetooth connection.
I'll be returning the tablet to Walmart. Product support is very important for me.
I hope this helps anyone in making a decision of purchasing this tablet."