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    Default Bluetooth issue with Hisense Sero 7 Pro

    I am using a Motorola S305 bluetooth headset with my Hisense Sero 7 pro. When listening to music it cuts in and out all the time. It doesn't stop after a few times. It just keeps cutting out. I did some of my own testing and noticed that it only cuts in and out when the screen goes to sleep. I thought it could be the live wallpaper I had so I turned it off and the issue has not gone away.
    Anyone else having these issues or know what the issue could be?

    Upon searching the internet I found that a lot of people where having this issue with JB 4.2.1 on thier tablet/phone. Once they upgraded to JB 4.2.2 the problem went away. The problem also went away when they downgraded to JB 4.1.2. This is gonna suck if Hisense doesn't bother with releasing the update for their tablets.

    Sent an email to Customer support at Hisense and this is the response:
    At this time we have not gotten any word from R&D regarding updates to the tablet. If and when they will be available is beyond me and we usually get the run-around from them when something like this comes up. If you are still within your 15 day window to return it with Walmart I would go ahead and do so since the tablet is not capable of holding a steady Bluetooth connection.

    I'll be returning the tablet to Walmart. Product support is very important for me.

    I hope this helps anyone in making a decision of purchasing this tablet.
    Last edited by t3dfish; 07-16-2013 at 03:42 PM.
  2. #2  
    hopefulfarm's Avatar

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    Default Re: Bluetooth issue with Hisense Sero 7 Pro

    Interesting. I haven't used anything BT with mine so I can't comment. I don't foresee me using BT with this tablet either. Certainly sounds like a possible reason to root & rom the Pro.
    Rockin' the Sprint Samsung Galaxy Note II & the Hisense Sero 7 Pro!
  3. #3  

    Default Re: Bluetooth issue with Hisense Sero 7 Pro

    I have experienced the same issue with my Sero 7 pro -- every time the screen turns off, the bluetooth becomes very jittery. As soon as I turn the screen on, everything is back to normal. It's like the system is trying to conserve power and sacrifices the bluetooth streaming in the process. Anyone have a fix/suggestion to correct this yet?

    FYI -- I thought it might have to do with the Power Saving Settings, but it doesn't make any difference no matter whether I set it to 'Performance', 'Balanced' or 'Power Save'.

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