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Ting Mobile review - great!
So I finally decided to make the switch to Ting Mobile after jumping around different no-contract plans for a few months. Some caveats about my experience: I've only used them for one month. And I'm not comparing to a contract experience. All my phone service has been limited to no contact.
So far the experience has been great! Getting set up was a breeze. Ting offers a Bring Your Own Device (BYOD) option and that's what I went with. All the BYOD phones are Sprint, and Ting is a Sprint MVNO. They don't have a wide range of BYOD devices now, but it is decent enough. You can choose from a lowly Optimus S to a dual core Evo 3D to a Nexus S.
Right now Im using the Optimus S. These reliable budget phones are fairly common on Craigslist. I purchased mine, purple colored, for just $25. Followed the instructions on BYOD website, and 24 hours later I was making calls.
My biggest reason for choosing Ting is that they have a system where you can choose your service allotments a là carte. That means you decide how much talk, text, and data you want to pay for. These services are not "pre-bundled." You choose allotments for the 3 services in 5 categories: XS, S, M, L, XL. XS is zero. You can do a lot with those combinations. And they great thing is, if you choose a category, say Medium, you are not stuck in it. If you go over, you are simply bumped up one category for the remaining cycle. No high "flat rate" charges.
Setting up is simple, and keeping track of your plan is also not difficult. Ting has a website with your user account and a "Dashboard." You log in to the account and the Dashboard shows you all the Talk, Text, and Data usage you have.
Finally, Ting's customer service is, dare I say, fantastic. Right now, calling their customer service will attach you to a live rep - in Canada. Not in Asia somewhere. And their website is very helpful. I've only had 2 minor issues so far, and both of these were resolved quite easily.
So yeah, at the moment I'm very impressed with Ting Mobile overall. I don't know much about businesses and how they operate, so I don't know if Ting will change or not over time. But right now I like what they are doing. And when I get the money, I'm going to upgrade to the Nexus S.
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