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  1. #51  

    Default Re: My AIO wireless review.

    Chris...Im sure you are right about the store personnel, they are so incredibly rude. They said I was the first one to sign up and i realize she had issues signing up the first customer, but the least they could have done was credit me that month of service. Bad customer service is what makes good customers leave. My son said the girl was using the "F" bomb numerous times when they were in the store, that's just unprofessional. But i had no idea that we didn't have to unlock the phone, they said that's why the internet didn't work, and yet here i sit with no internet today.
  2. #52  

    Default Re: My AIO wireless review.

    @Deangel10

    AIO is not required to unlock a phone. A phone that is not sim unlocked, T-mobile branded phone.in your case is the customer responsibility to ensure it is unlocked for a different carrier.

    A lot of the times so many things can be avoided if the customer understands the situtation, which in this case, I don't feel A.I.O was in any way required to sim unlock a device that isn't even part of AT&Ts database, even then, AT&T devices don't need to be sim unlocked to work on AIO.

    The store could have ensured your phone was sim unlocked though before selling your son a sim and a month of service but they didn't properly since your son said it was for an ATT phone. Mistakes happen, I'm sure they will learn from their mistake and learn not to use inappropriate words towards customers. I'm not a judge but I'd say case dismissed on a both parties are guilty! Please don't take my post to you as an offensive message.


    Edit: By the way your phone Is now working on your t-mobile sim unlocked phone.correct? The reason picture messaging might not be working is because you perhaps have not set up proper APN settings.


    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    Last edited by iFebby; 07-21-2013 at 06:54 PM.
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  3. #53  

    Default Re: My AIO wireless review.

    I dont have a tmobile phone, i said my tmobile contract ended. My son had an iphone 4 that he took to the store and he told them it was on ATT network and he got a new phone and was going to give his iphone 4 to me. And he asked if it needed unlocked, the girl said "NO" and activated it. It never got the internet at all after that after bringing the phone to Ohio, matter of fact we couldnt do anything on it, it said ATT in the corner, like it was activated on ATT but wouldnt work. It now says Aio in the corner after getting it unlocked. The manager at the store told him to take it to their other store and they will unlock it for free. I have no control over what people tell us, he said it, their were 2 other people with my son at the store when he told him this. If they arent allowed to unlock phones then the manager was lying. My son wasnt driving all the way to Tampa to unlock it so he took it some where in Sarasota. I dont feel we did anything wrong here, we were just trying to get a phone activated and new service.
  4. #54  

    Default Re: My AIO wireless review.

    Quote Originally Posted by deangel10 View Post
    I dont have a tmobile phone, i said my tmobile contract ended. My son had an iphone 4 that he took to the store and he told them it was on ATT network and he got a new phone and was going to give his iphone 4 to me. And he asked if it needed unlocked, the girl said "NO" and activated it. It never got the internet at all after that after bringing the phone to Ohio, matter of fact we couldnt do anything on it, it said ATT in the corner, like it was activated on ATT but wouldnt work. It now says Aio in the corner after getting it unlocked. The manager at the store told him to take it to their other store and they will unlock it for free. I have no control over what people tell us, he said it, their were 2 other people with my son at the store when he told him this. If they arent allowed to unlock phones then the manager was lying. My son wasnt driving all the way to Tampa to unlock it so he took it some where in Sarasota. I dont feel we did anything wrong here, we were just trying to get a phone activated and new service.
    Got it. I was under the assumption you took your tmobile phone to aio since you didnt say what phone it was.

    Calls worked though? Meaning all it needs is a proper APN setting which is a bit of a hassle on the iPhone.


    Edit:

    Here are the apn settings for AIO on iphone:

    "
    APN name: AIO
    APN : ndo
    MMS APN: ndo
    MMSC:*
    MMS Proxy: proxy.aiowireless.net:80
    MMS MAX MESSAGE SIZE: 614400

    Leave everything else blank"

    here is a link to a video tutorial that will show you how to change on a iphone 4s/5.



    This should fix your mms and data issues if you have any.



    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    If I've helped you in any way please hit thanks as a token of gratitude.
  5. #55  

    Default Re: My AIO wireless review.

    My calls work great, its the pic messaging that i wish i could figure out. Also sometimes i send texts and the other person doesnt get it until later. As if its sending slow. Do you know how i can fix the APN setting? Sure would appreciate it
  6. #56  

    Default Re: My AIO wireless review.

    Quote Originally Posted by deangel10 View Post
    My calls work great, its the pic messaging that i wish i could figure out. Also sometimes i send texts and the other person doesnt get it until later. As if its sending slow. Do you know how i can fix the APN setting? Sure would appreciate it
    There sure is a way. Check my previous post. Hopefully you got one of your tmobile sims laying around since you'll need it I believe.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    If I've helped you in any way please hit thanks as a token of gratitude.
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  7. #57  

    Default Re: My AIO wireless review.

    OOps sorry i didnt see all of your post before i replied I will try that and see if it helps. Thanks so much!!
  8. #58  

    Default Re: My AIO wireless review.

    Sounds great! Hopefully it will change your mind about AIO. I'm not a secret employee for them btw haha. I just enjoy helping others.

    Let me know if it works out.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    If I've helped you in any way please hit thanks as a token of gratitude.
  9. Thread Author  Thread Author    #59  

    Default Re: My AIO wireless review.

    I've been on aio wireless with my unlocked att HTC one for two months. Perfect service. I live in Alaska and had a friend buy the SIM kit from Houston and sent to me. I activated it on my computer. It didn't activate properly so I called customer service. Very nice people. Everything was working within 12hrs. My experience with them so far is 10 out of 10. $40 a month a big change from paying att $90 a month.

    From the desk of Hiss Excellency.
    jdbii likes this.
  10. #60  

    Default Re: My AIO wireless review.

    When AIO started advertising, we went to upgrade our basic telephones to smart phones. I was not happy with what was offered, because I am going overseas and it would not do what I thought I wanted. But my husband decided to change to AIO. For over a week, every 15 mintues the phone whistled at him. We tried all kinds of alarm settings, nothing would turn it off. He took the phone back 3 times and no one could figure it out. When he checked his usage, even though it was unlimited, there were several 100 "calls". He makes phone calls only, no texts no internet, nothing. When he asked what they were and from who, the response was don't worry, it's unlimited, so no charge. Corporate customer service called several times and had no idea what the whistle was. Finally they replaced the phone. The people in the store were useless, very little English, and had no idea what they were selling. I went back to ATT, where I have been for 15 years, explained what I wanted and that I had been advised to buy the Samsung Galaxy, they suggested another, less expensive phone and it does everything I want. $20/month more, but I'm happy!
  11. Thread Author  Thread Author    #61  

    Default Re: My AIO wireless review.

    Quote Originally Posted by Anne Marie1 View Post
    When AIO started advertising, we went to upgrade our basic telephones to smart phones. I was not happy with what was offered, because I am going overseas and it would not do what I thought I wanted. But my husband decided to change to AIO. For over a week, every 15 mintues the phone whistled at him. We tried all kinds of alarm settings, nothing would turn it off. He took the phone back 3 times and no one could figure it out. When he checked his usage, even though it was unlimited, there were several 100 "calls". He makes phone calls only, no texts no internet, nothing. When he asked what they were and from who, the response was don't worry, it's unlimited, so no charge. Corporate customer service called several times and had no idea what the whistle was. Finally they replaced the phone. The people in the store were useless, very little English, and had no idea what they were selling. I went back to ATT, where I have been for 15 years, explained what I wanted and that I had been advised to buy the Samsung Galaxy, they suggested another, less expensive phone and it does everything I want. $20/month more, but I'm happy!
    Att has good service in my experience.

    From the desk of Hiss Excellency.
  12. #62  

    Default Re: My AIO wireless review.

    Aokusman,
    I am glad I found this thread. I live in Houston, TX and own property in Alaska, so I go back and forth all the time. As I'm sure you're aware, hardly any phone companies offer service in Alaska, and even fewer offer service in both Alaska and Texas. Since you are having good experiences with Aio, I think I'll switch. I'm on TMobile prepaid now. TMobile throttles data to 2g speeds after just 500mb of use. The 2g is useless for anything for me. I can't access the internet at all once it slows down. I had my own bad experiences with Net10 after they capped the data on ATT devices right after I signed up. They claimed customers could get a free TMobile SIM if we didn't want the cap, but they never sent it to me after numerous frustrating calls spent on hold with reps who could barely speak English.

    I believe we all have high expectations of our cell service, and rarely do we get everything we want all the time in one company: quality, service, value. The trick is getting the most out of the dollars we spend. If you're in the Anchorage or Fairbanks area, you'll probably get a better signal with AT&T companies, such as AIO, than with TMobile anyway. If you're anywhere in the interior or tundra, GCI is your only option that I know of.
  13. Thread Author  Thread Author    #63  

    Default Re: My AIO wireless review.

    Quote Originally Posted by evilpinklolita View Post
    Aokusman,
    I am glad I found this thread. I live in Houston, TX and own property in Alaska, so I go back and forth all the time. As I'm sure you're aware, hardly any phone companies offer service in Alaska, and even fewer offer service in both Alaska and Texas. Since you are having good experiences with Aio, I think I'll switch. I'm on TMobile prepaid now. TMobile throttles data to 2g speeds after just 500mb of use. The 2g is useless for anything for me. I can't access the internet at all once it slows down. I had my own bad experiences with Net10 after they capped the data on ATT devices right after I signed up. They claimed customers could get a free TMobile SIM if we didn't want the cap, but they never sent it to me after numerous frustrating calls spent on hold with reps who could barely speak English.

    I believe we all have high expectations of our cell service, and rarely do we get everything we want all the time in one company: quality, service, value. The trick is getting the most out of the dollars we spend. If you're in the Anchorage or Fairbanks area, you'll probably get a better signal with AT&T companies, such as AIO, than with TMobile anyway. If you're anywhere in the interior or tundra, GCI is your only option that I know of.
    I am in Fairbanks on ft wainwright.

    Sent from my HTC One using Tapatalk 4
  14. #64  

    Default Re: My AIO wireless review.

    So I have been looking at AIO wireless and heard that it was coming to all customer in the US. I checked their website today and it now says it is available to all. I put in my zip here in MN and was able to browse all phones and plans that are available. Once the new Nexus comes out this fall I will be switching to AIO I believe. I am currently on Verizon with grandfathered unlimited data, but I am sick of their high prices and no new Nexus phones in sight coming.

    The site also shows full LTE service for many areas in the US, including my area here in the Twin Cities. If anyone goes to AIO that is in MN let me know how it goes and what the signal is like.

    Thanks
  15. #65  
    jdbii's Avatar

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    Default Re: My AIO wireless review.

    Quote Originally Posted by jakemyster84 View Post
    The site also shows full LTE service for many areas in the US, including my area here in the Twin Cities. If anyone goes to AIO that is in MN let me know how it goes and what the signal is like.
    Not sure if this link will show legal terms here:

    but on the AIO wireless plan website if you follow the links under the data plans for "additional plan info" and then click on "download speed" the terms stipulate that LTE service is maxed at downloads speeds at 8 Mbps and 4G HSPA+ is maxed at downloads speeds 4 Mbps.
  16. #66  
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    Default Re: My AIO wireless review.

    Quote Originally Posted by aokusman View Post
    Not unusable at all. You can stream non hd youtube, download podcast, stream live radio, FB, Twitter, emails. Etc. I dont mind waiting the extra 10 seconds for a stream to start. My goal was to reduce my bill, which I did. The rest is extra.
    @aokusman, (or any other AIO wireless customer who still knows about this first hand), have you had any more experience after you've hit your cap? Are you still still getting throttled speeds fast enough to do all this?
  17. Thread Author  Thread Author    #67  

    Default Re: My AIO wireless review.

    Quote Originally Posted by jdbii View Post
    @aokusman, (or any other AIO wireless customer who still knows about this first hand), have you had any more experience after you've hit your cap? Are you still still getting throttled speeds fast enough to do all this?
    You can still do all these. I noticed though, the strength of your signal will affect your speeds. If you have full bars it's fine, but with one or two bars it really slows down to almost unusable.

    Sent from my HTC One using Tapatalk 4
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  18. #68  
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    Default Re: My AIO wireless review.

    That really is a good deal to have that kind of throttled functionality after you hit your cap. I'll be interested to see if AIO can keep those kinds of throttled speed after they launch nationwide and the customer base swells exponentially compared to now. I might consider this for my Mom who only just want to stream live radio for stations not broadcast locally. The $40 plan says only "basic phone" whereas the other two price tiers say "basic phone and smartphones." I wonder if that means you can't get data with the Nexus 4 on the $40 plan.
  19. Thread Author  Thread Author    #69  

    Default Re: My AIO wireless review.

    Quote Originally Posted by jdbii View Post
    That really is a good deal to have that kind of throttled functionality after you hit your cap. I'll be interested to see if AIO can keep those kinds of throttled speed after they launch nationwide and the customer base swells exponentially compared to now. I might consider this for my Mom who only just want to stream live radio for stations not broadcast locally. The $40 plan says only "basic phone" whereas the other two price tiers say "basic phone and smartphones." I wonder if that means you can't get data with the Nexus 4 on the $40 plan.
    I signed up for the $40 plan with the HTC one.

    Sent from my HTC One using Tapatalk 4
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  20. #70  

    Default Re: My AIO wireless review.

    The Nexus 7 LTE is out and it works perfectly with AIO. $15/month tablet plan, but you can also get the Gig extra for $10.

    The sound is perfect using Talkaton for calls on both WiFi and LTE
  21. #71  

    Default Re: My AIO wireless review.

    Quote Originally Posted by jdbii View Post
    Not sure if this link will show legal terms here:

    but on the AIO wireless plan website if you follow the links under the data plans for "additional plan info" and then click on "download speed" the terms stipulate that LTE service is maxed at downloads speeds at 8 Mbps and 4G HSPA+ is maxed at downloads speeds 4 Mbps.
    For most that is still plenty. I mean unless you plan on downloading huge files that is still plenty fast for everyday use web browsing, streaming, etc
  22. #72  

    Default Re: My AIO wireless review.

    Hey guys,

    I really want to move my number from Verizon over to Aio but wanted to try it out first by getting a new number before porting but I found out I have to buy a sim for each scenario. Is it worth it just to dive in and port or should I test the waters before I give up my grandfathered unlimited data?


    Carried by a raven from the Wall.
  23. #73  
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    Default Re: My AIO wireless review.

    Quote Originally Posted by swarlos View Post
    Hey guys,

    I really want to move my number from Verizon over to Aio but wanted to try it out first by getting a new number before porting but I found out I have to buy a sim for each scenario. Is it worth it just to dive in and port or should I test the waters before I give up my grandfathered unlimited data?


    Carried by a raven from the Wall.
    Just activate one number for a month to try it. Then the next month just port it over if you like it.

    Sent from my Nexus 7
    HTC One (ATT GSM)
    Palm Pre- > HTC Evo 3D > HTC One X (White) > Samsung Galaxy S3 (White) > HTC One (Silver)
    If any of my posts help you don't forget to thank/like it!!
  24. #74  

    Default Re: My AIO wireless review.

    Hi!

    Me and my girlfriend are in MetroPCS and have very poor reception in new Jersey and some malls in new York.

    I ordered a simcard online with AIO, basic plan and it took 2 days to arrive.

    I chose basic plan and is working perfect, excellent coverage! but data speed is around 3mb download

    I'm testing ATT signal coverage before porting my numbers. I have used costumer service 2 times (chat) and they are very polite and friendly.

    I have heard of straight talk and net10 but I prefer give a chance to this new company.... And besides I read somewhere else that aio belongs to ATT, the other 2 not.
  25. #75  
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    Default Re: My AIO wireless review.

    Quote Originally Posted by Krlos Polanco View Post
    Hi!

    Me and my girlfriend are in MetroPCS and have very poor reception in new Jersey and some malls in new York.

    I ordered a simcard online with AIO, basic plan and it took 2 days to arrive.

    I chose basic plan and is working perfect, excellent coverage! but data speed is around 3mb download

    I'm testing ATT signal coverage before porting my numbers. I have used costumer service 2 times (chat) and they are very polite and friendly.

    I have heard of straight talk and net10 but I prefer give a chance to this new company.... And besides I read somewhere else that aio belongs to ATT, the other 2 not.
    Att currently does. I think they are selling it off though from what I heard with some merger or something.
    HTC One (ATT GSM)
    Palm Pre- > HTC Evo 3D > HTC One X (White) > Samsung Galaxy S3 (White) > HTC One (Silver)
    If any of my posts help you don't forget to thank/like it!!
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