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  1. Thread Author  Thread Author    #1  

    Default Urgent help needed - S4 is stuck on boot screen

    I restarted my phone and for some reason its on this screen and its been like this for the longest time..it reads

    Factory Mode
    product name: sgh-1337m
    current binary: samsung official
    system status: official
    knox kernel lock: 0x0
    knox warranty void: 0x0
    csb-config-lsb:0x30
    write protection: enable
    emc burst mode enabled

    it says its downloading... do not turn off target!!

    I assume its restarting to factory mode when I didn't do anything and now its stuck and I'm at a lost and sorta scared to do a battery pull.

    I also failed to mention its been doing this weird thing lately whenever i connect my charger it would somtimes charge and the 'connected to dock' message keeps going and off and its driving me crazy!
  2. #2  

    Default Re: Urgent help needed - S4 is stuck on boot screen

    I would try a battery pull. I did the same thing on my Galaxy S3 and it didn't mess anything up.
  3. #3  

    Default Re: Urgent help needed - S4 is stuck on boot screen

    You're in download mode. Holding vol down + power boots into download mode. That's for flashing firmware with odin or running adb commands . If you're stuck booting into download mode, you can perform a factory reset by holding vol up + power . now you've boot into recovery mode, from there you can do a wipe/factory reset.

    If you're really stuck, you can attach the device to kies3/smart switch and then run the emergency recovery to flash back to stock. if you need further assistance, email gbrossault at gmail dot com and use android help in the subject line.

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