1. miketko's Avatar
    Does anyone have any idea when rogers will be releasing the update that brings multi window feature?

    Sent from my SGH-I317M using Android Central Forums
    01-03-2013 08:55 PM
  2. kdavidtodd7's Avatar
    I down loaded mine at 7:57 P.M .Finally! WORKS GREAT! Hang in there yours should be coming real soon.
    01-03-2013 09:10 PM
  3. miketko's Avatar
    I down loaded mine at 7:57 P.M .Finally! WORKS GREAT! Hang in there yours should be coming real soon.
    Whoa! Really?

    Sent from my SGH-I317M using Android Central Forums
    01-04-2013 08:30 AM
  4. miketko's Avatar
    Anyone else???

    Sent from my SGH-I317M using Android Central Forums
    01-04-2013 08:33 AM
  5. miketko's Avatar
    I had a couple of On-line chats with Rogers and Samsung. looks like Samsung is responsible for releasing the update not Rogers.

    [10:28 PM] Max Hello and thank you for choosing Rogers Wireless Live Chat technical support. My name is Max. How may I assist you with your technical issue today?
    [10:28 PM] Michael hi
    [10:29 PM] Max Hello
    how may I Help you today
    [10:29 PM] Michael i recently purchased a Samsung galaxy note 2. I was wondering when rogers is going to be releasing a software update to enable user to tak advantage of the multi window function
    [10:30 PM] Max Rogers does not provide support for this particular issue (software updates) on your device. You may contact the manufacture directly
    Please contact Samsung at 1-800-SAMSUNG (726-7864)

    [10:30 PM] Michael they asked me to contact rogers
    [10:30 PM] Michael they advised the update has been released to rogers
    [10:31 PM] Max I'm sorry for the inconvenience and i'm sorry if you were misinformed by samsung but at this time all software updates are dealt by samsung
    [10:32 PM] ok ill try again

    (A Live Chat agent will be with you soon.)
    A Live Chat agent will be available soon. You are currently in position 1 Thank you for waiting. If your inquiry is for a purchased product, please have your product details, including serial number and date of purchase ready.
    Welcome to Samsung Live Chat. How can I help you?
    Sandy S :
    Thank you for contacting Samsung Support. How may I help you?
    michael :
    wondering when i will be getting an update to my Note 2 to give me the multi window function. i contacted my carrier rogers wireless and they advised to contact samsung
    Sandy S :
    May I know the model number of the phone?
    michael :
    Sandy S :
    Thank you for the details.
    michael :
    Sandy S :
    At the moment the Multi-Window feature isn't available on the Canadian version of the GALAXY Note II. It will be available in an over-the-air update soon. We'll be sure to make an announcement when it becomes available.
    Sandy S :
    I sincerely apologize for the inconvenience.
    Sandy S :
    We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
    michael :
    is this going to be released by rogers or samsung/?
    Sandy S :
    Samsung will release updates.
    01-08-2013 09:47 PM
  6. markbencze's Avatar
    Just root your phone like I did. I was also sick of waiting so I rooted it and installed jedi x rom. Gives you everything you need. Go to galaxynote2root.com

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    02-05-2013 09:42 PM

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