How can I turn my Galaxy A3 off if it has frozen?

A

AC Question

My galaxy a3 freezed and wont turn off.

How can i solve this.. i tried various ways to restart my A3 but it just wont cut it. It freezes when i try to auto rotate my screen, and it stay frozen. i tried the power button thing but it wont work..it stayed open and wont turn off.. please help ;/
 

chrisrainespro

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May 6, 2015
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press and hold together:*Volume Up*+Home**+*Power button, until you see Samsung logo.

Release held keys when Recovery Mode appears on the screen.

Select "Reboot System Now" using*Volume buttons*to navigate andPower button*to confirm.

Be sure not to hit the wipe data/factory reset by accident!!!
~~Learning is a never ending adventure~~
 

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Hana Nazir

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Jan 8, 2016
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If the power button + volume up + home button doesn't work for you. Then try holding the volume down + power button! The second option worked for me. I was so terrified when it did coz it was stuck on a musical.ly video of a girl. LOL
 

Hr Munk

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Dec 8, 2013
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Re: My galaxy a3 freezed and wont turn off.

True, press and hold volume down + power button for 7 seconds, locked or unlocked this will restart your phone. Works on many Samsung phones, including my Galaxy Alpha.
 

James Mccallum

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Apr 27, 2017
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Thank you I thought my phone was a gonner i saw a youtube video and they show you how to access the back and they use this weird device but now its fixed I could not have done it without this website
 

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