1. Michelle Homes's Avatar
    hi all,
    i have the galaxy ace 3. its a brand new phone.
    my old phone was the ace 1 and i previously just used to email myself the video file then open it on my computer.
    on my new phone i cant do this as it keeps saying cant attach a file bigger than 25mb!
    i tried to connect the phone to the computer via USB but it comes up found new hardware and wont recognize any software to connect it. My netbook has Windows XP.
    I pulled down the notifications bar on the phone and selected to connect the phone as a camera and tried to go to Computer then selected the folder GT-S7275R it comes up as a blank folder. Nothing there to copy over.
    I dont know what to do next! There must be a way! I dont want to upload directly to youtube as I need to edit the videos and join them together in Movie Maker.
    Any help?
    colinkiama likes this.
    03-01-2014 04:20 PM
  2. Golfdriver97's Avatar
    hi all,
    i have the galaxy ace 3. its a brand new phone.
    my old phone was the ace 1 and i previously just used to email myself the video file then open it on my computer.
    on my new phone i cant do this as it keeps saying cant attach a file bigger than 25mb!
    i tried to connect the phone to the computer via USB but it comes up found new hardware and wont recognize any software to connect it. My netbook has Windows XP.
    I pulled down the notifications bar on the phone and selected to connect the phone as a camera and tried to go to Computer then selected the folder GT-S7275R it comes up as a blank folder. Nothing there to copy over.
    I dont know what to do next! There must be a way! I dont want to upload directly to youtube as I need to edit the videos and join them together in Movie Maker.
    Any help?
    I would try updating your PC drivers for Samsung. The can be found on Samsung's website. Try different ports too.

    From a Sprint Moto X using AC Forums app
    colinkiama likes this.
    03-01-2014 04:57 PM
  3. Michelle Homes's Avatar
    hi, ive downloaded Kies from the Samsung website. It seems to of worked as now I can bring the files up through My Computer and copy them over. Not great with computers but at least I can manage now! Thank you
    03-03-2014 05:58 AM
  4. Golfdriver97's Avatar
    hi, ive downloaded Kies from the Samsung website. It seems to of worked as now I can bring the files up through My Computer and copy them over. Not great with computers but at least I can manage now! Thank you
    Sorry for the delay in replying. Glad you got everything sorted.

    See you around the forums.

    Sent from my Nexus 5 using AC Forums mobile app
    03-04-2014 02:52 PM

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