There are no messages in my Virgin Mobile voicemail inbox and have turned off voicemail on my account yet I have a 'new voicemail' icon in the notification bar of my Samsung Galaxy Ace, Gingerbread 2.3.6. I have tried rebooting, removing sim card and battery but the icon returns. Is there any way to clear this without doing a factory reset, which I have just done and reinstalled all my apps of which I have many due to using link2sd to move them to the external sd card.. The phone is rooted. I have read in other forums to clear the cache and data of the voicemail application and stopping and restarting the voicemail app on the phone but can't find that option.