Why can't they hear me?

[Eclark90]

When I call someone, they can't hear me. But if they call me, they can. I've recorded video and the sound works. The only issue is people can't hear me if I call them? I have a Samsung galaxy with the latest update. I've had the update for a while and this problem just began occurring within the past 2 days.

 

[B. Diddy]

Welcome to Android Central! Does it happen after a cache partition wipe? https://support.t-mobile.com/docs/DOC-27529. Or in Safe Mode? https://support.t-mobile.com/docs/DOC-27539