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    Default Gear watch won't charge or turn on

    I bought the watch right when it came out. It has given me 0 issues. About a month ago I put it away and haven't used it since I went back to work in the oil fields and figured that wouldn't be a good place for it.

    Now that I'm home for the holidays I took it out of my drawer and tries to turn it on. Got notbing, figure it's dead. So I placed it in the charger. The charging screen popped on for a second then went off. Didn't think much of it since it is probably totally drained.

    About 5 hours later I go back to the watch, take it off the charger and try to turn it on. Nothing happens. I keep trying and nothing keeps happening. So I put it back on the charger. Nothing. I grab a different cord to charge it. Nothing happens.

    The watch is on the pins the correct way, I've tried multiple outlets and cords. This is starting to become upsetting. Please anyone with any suggestions on what to do that would be awesome.
  2. #2  

    Default Re: Gear watch won't charge or turn on

    i am having the exact same problem, i didnt wear the watch for about a week, or maybe longer, put the watch on the charger before i went to bed, i even saw the charge symbol pop up before i put it down, went to bed, woke up and tried to put my watch on, tried to turn it on, nothing, tried to charge it, nothing, tried a different cable, nothing, exactly what has happened to you i would think, ive been trying all morning to get a response from the watch and still nothing, does anyone have a fix for this? or know what is happening?
  3. #3  
    jschu22's Avatar

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    Default Re: Gear watch won't charge or turn on

    Make sure the charging pads on the watch are clean. Open and close the latch a few times as well. I'm having the same issue but working around it.

    Posted via Android Central App
  4. #4  
    gspam1's Avatar

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    Default Re: Gear watch won't charge or turn on

    You've held down the power button for ten seconds to reset it?

    Posted via Android Central App
  5. #5  

    Default Re: Gear watch won't charge or turn on

    Quote Originally Posted by Mlabs View Post
    I bought the watch right when it came out. It has given me 0 issues. About a month ago I put it away and haven't used it since I went back to work in the oil fields and figured that wouldn't be a good place for it.

    Now that I'm home for the holidays I took it out of my drawer and tries to turn it on. Got notbing, figure it's dead. So I placed it in the charger. The charging screen popped on for a second then went off. Didn't think much of it since it is probably totally drained.

    About 5 hours later I go back to the watch, take it off the charger and try to turn it on. Nothing happens. I keep trying and nothing keeps happening. So I put it back on the charger. Nothing. I grab a different cord to charge it. Nothing happens.

    The watch is on the pins the correct way, I've tried multiple outlets and cords. This is starting to become upsetting. Please anyone with any suggestions on what to do that would be awesome.
    Also having this issue after not using my gear for a few days. Tried two different chargers, cleaning the contacts, and reconnecting several times. Hope someone figures this out, have seen several threads about it recently
  6. #6  

    Default Re: Gear watch won't charge or turn on

    Hi guys I*got my gear out the cupboard the other day and it wouldnt charge or turn on when attempted to charge at a socket?? This is a few weeks old. Take the usb off your 3pin plug charger if u have 1 (samsung s4 charger) and plug the gear into a laptop or a desktop and it will start charging slowly. No idea why this works but it does. I think once it goes completely flat it wont charge at a socket outlet. You will all notice that phones and devices take alot longer to charge on laptops and desktops. I think this may have something to do with it. Charge it to 5% on your laptop or desktop and disconnect it and it will start working in your house sockets (charge alot faster). Happy days
  7. #7  

    Default Re: Gear watch won't charge or turn on

    Hi had this issue also spent 3 hours trying to figure it out as had just got gear out of its box at very first plugging charger in a quick image appeared on screen then off after that nothing. Eventually being as carefully as possible while gear was in charging dock still plugged in i opened the lid not once did i move gear off contacts but did give sight wiggle then it came to life appears to me its a docking problem of some sort. of course I DON'T RECOMMEND opening lid while charging but thought id pass on what i figured out do at your own risk, I hope this helps others with this issue
    Damas Nawanda likes this.
  8. #8  

    Default Re: Gear watch won't charge or turn on

    Quote Originally Posted by gazzaabc View Post
    Hi guys I*got my gear out the cupboard the other day and it wouldnt charge or turn on when attempted to charge at a socket?? This is a few weeks old. Take the usb off your 3pin plug charger if u have 1 (samsung s4 charger) and plug the gear into a laptop or a desktop and it will start charging slowly. No idea why this works but it does. I think once it goes completely flat it wont charge at a socket outlet. You will all notice that phones and devices take alot longer to charge on laptops and desktops. I think this may have something to do with it. Charge it to 5% on your laptop or desktop and disconnect it and it will start working in your house sockets (charge alot faster). Happy days
    Tried your advice and it finally started to re-charge. Wish I did this 24 hours ago, was getting really frustrated!! THANKS!
    Frank Howard2 and Faifie like this.
  9. #9  

    Default Re: Gear watch won't charge or turn on

    Quote Originally Posted by vemon1 View Post
    Hi had this issue also spent 3 hours trying to figure it out as had just got gear out of its box at very first plugging charger in a quick image appeared on screen then off after that nothing. Eventually being as carefully as possible while gear was in charging dock still plugged in i opened the lid not once did i move gear off contacts but did give sight wiggle then it came to life appears to me its a docking problem of some sort. of course I DON'T RECOMMEND opening lid while charging but thought id pass on what i figured out do at your own risk, I hope this helps others with this issue
    - - - Updated - - -

    That worked
  10. #10  

    Default Re: Gear watch won't charge or turn on

    Thank you. gazzaabc I have had the same problem (exact issue and symptoms) , and you have solved it.
  11. #11  
    pappyfire's Avatar

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    Default Re: Gear watch won't charge or turn on

    One day last week, I went to put my Gear on and it was dead. No amount of coaxing would get it to do anything, so I called Samsung tech support. They were very friendly and courteous, emailed a pre-paid UPS shipping label to sent it in for warranty repairs. Just got an email saying it's on its way back to me. Here's what they said they did: REPLACED COMPONENT - REPLACED LCD - REPLACED PBA - REPLACED COSMETIC. So whatever all that means, I should have it by Wednesday or so.
  12. #12  

    Default Re: Gear watch won't charge or turn on

    Had the same problem. Hadn't used the Gear for a few weeks. Went to charge it and nothing happened.
    Plugged into the laptop started to charge immediately.
    Thank you!
  13. #13  

    Default Re: Gear watch won't charge or turn on

    Had the same problem, did what you said, and it worked, just plugged it to the laptop and it started working right-on
  14. #14  

    Default Re: Gear watch won't charge or turn on

    i had this problem, called samsung.....they emailed a shipping label and i sent it off. got it back fixed in about a week. service was quick and painless....
    adesoji ajimobi likes this.
  15. #15  

    Default Re: Gear watch won't charge or turn on

    Had the same problem and I ended up cleaning the contacts which solved the problem. It seems that any minute buildup on the contacts, sweat, dirt, etc will cause bad contact

    Posted via Android Central App
  16. #16  
    douggrif's Avatar

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    Default Re: Gear watch won't charge or turn on

    Simply hold your "input" button on until you get a reset message (about five seconds). Your watch will reset and you will not lose any of your settings.
  17. #17  

    Default Re: Gear watch won't charge or turn on

    Ok here is my issue, I just got the note 4 and linked the 2 together, it hooked up fine, all day yesterday it worked, then halfway through the day the phone disconnected from the watch and the screen on the watch went black, never to turn on again. I have tried everything. Do you think it had something to do with the phone? I am stumped and really sad because this watch is about a year old. I have tried all solutions stated above.
  18. #18  

    Default Re: Gear watch won't charge or turn on

    Quote Originally Posted by honda-Dave View Post
    Ok here is my issue, I just got the note 4 and linked the 2 together, it hooked up fine, all day yesterday it worked, then halfway through the day the phone disconnected from the watch and the screen on the watch went black, never to turn on again. I have tried everything. Do you think it had something to do with the phone? I am stumped and really sad because this watch is about a year old. I have tried all solutions stated above.
    Sounds like the battery went dead. Make sure all of your charging pin holes are clean and free from gunk.
  19. #19  

    Default Re: Gear watch won't charge or turn on

    I keep the watch pretty clean, I have had it since day 1 so it makes sense that the battery could have went bad. I will send it back to Samsung and see what they can do.
  20. #20  

    Default Re: Gear watch won't charge or turn on

    I got the same problem started 4-5 days ago too. My watch just went dead,tried to charge it ( a full charge) got 100% but once I turned it on,and check the settings I could see the 100% display ticking down real fast (like I lost 6% in seconds).Now my watches battery doesn't last more than 30 mins . ANY ADVISE.

    Posted via Android Central App
  21. #21  

    Default Re: Gear watch won't charge or turn on

    I would make sure the progs are clean wiggle watch gently in its cradle close cradle. I'd restart my cell phone, check for updates for galaxy gear, clear history on cell phone.
  22. #22  

    Default Re: Gear watch won't charge or turn on

    I had the same problem, called the help line and they sent me a shipping label and told me to send it in, I did that on October 30th, came home today (November 7th) and my package with my fixed watch was here, they replaced pretty much everything but the band, they had to replace the LCD, the PBA and the cosmetic. Haven't powered it up yet, but I'm happy so far!

    Posted via the Android Central App
  23. #23  

    Default Re: Gear watch won't charge or turn on

    I too had the same issue, but started working for a day or 2 then dead, sent in and came back, with a stronger vibrate and looks like battery life better. This seems like a lot of issues for something this new. The phone help line is pretty good, don't bother to email, no answer, chat is someone in Pluto that doesn't understand English. Speaking of battery life. When I was able to charge the first one, I got 40 hours, with min use other than being a watch. This first charge, although it came back 75% left. I charged to 100%, after 18 hours min use, still had 86% left.
  24. #24  

    Thumbs up Re: Gear watch won't charge or turn on

    Wow! it worked.
  25. #25  

    Default Re: Gear watch won't charge or turn on

    Yay! That worked. Thank you
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