Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Question Exchange Emails and only being able to read the Subject and not the body

    Hi,
    Firstly, let me apologise if I am bring up an old issue - but I have searched the web and getting conflicting results about the problem I am having - and have not received a single response from samsung support.

    I purchased my Samsung Galaxy Note III and gear together and had it all up and running in minutes, this was in Feb 2014.

    I was browsing the mail on my phone and watch - which was really handy. I have 1 exchange account for work and 1 imap account for home. I could read the body text of emails from both sources on the watch.

    I then got an update which happened early march on both the phone and then the watch and then the gear manager updated, and I can now no longer read the body text of any exchange email - this happened after the update.
    I am in the UK and I have read a couple of posts here and it is suggested that people are able to read their emails fully? I cannot, it was very handy glancing at watch, and reading through an email. What is worse, is that now, when I get an exchange notification on my watch - it marks the email on the phone as read even tho I cannot read it!

    I am in UK, the phone was bought unlocked new and has not been altered in any way with root kits or anything.
    The Gear is on firmware v700xxubnc1
    The phone is android 4.4.2,
    Gear Manager on the phone is version 1.6.132701
    Gear Software Version is JDQ39.v700xxubnc1

    Is there anyone out there who has a definitive answer on whether it should or should not be working - before I go and open a can of whoopass at samsung?
  2. #2  

    Default Re: Exchange Emails and only being able to read the Subject and not the body

    I have the same problem. Looking for some answers to fix this issue. Anybody?

    Quote Originally Posted by Dave Hutchings View Post
    Hi,
    Firstly, let me apologise if I am bring up an old issue - but I have searched the web and getting conflicting results about the problem I am having - and have not received a single response from samsung support.

    I purchased my Samsung Galaxy Note III and gear together and had it all up and running in minutes, this was in Feb 2014.

    I was browsing the mail on my phone and watch - which was really handy. I have 1 exchange account for work and 1 imap account for home. I could read the body text of emails from both sources on the watch.

    I then got an update which happened early march on both the phone and then the watch and then the gear manager updated, and I can now no longer read the body text of any exchange email - this happened after the update.
    I am in the UK and I have read a couple of posts here and it is suggested that people are able to read their emails fully? I cannot, it was very handy glancing at watch, and reading through an email. What is worse, is that now, when I get an exchange notification on my watch - it marks the email on the phone as read even tho I cannot read it!

    I am in UK, the phone was bought unlocked new and has not been altered in any way with root kits or anything.
    The Gear is on firmware v700xxubnc1
    The phone is android 4.4.2,
    Gear Manager on the phone is version 1.6.132701
    Gear Software Version is JDQ39.v700xxubnc1

    Is there anyone out there who has a definitive answer on whether it should or should not be working - before I go and open a can of whoopass at samsung?
  3. #3  

    Default Re: Exchange Emails and only being able to read the Subject and not the body

    Count me in as another frustrated owner. They fixed this a couple of revisions ago and now it's broken again. And again the functionality of the gear has been seriously hobbled for my use. I hate software.

Similar Threads

  1. HTC One (M8): Notification LED not working
    By BoB_BaRkEr187 in forum HTC One (M8)
    Replies: 140
    Last Post: Yesterday, 11:39 PM
  2. T-Mobile Note 2: Update to Kit Kat 4.4 soon?
    By Sammuel1973 in forum T-Mobile Galaxy Note 2
    Replies: 6
    Last Post: 07-24-2014, 09:05 PM
  3. What is the best way to get help?
    By LunaEros in forum General Help and How To
    Replies: 14
    Last Post: 03-27-2014, 11:06 PM
  4. Not sending mms pics
    By Mike Mironuk in forum Samsung Galaxy Note
    Replies: 0
    Last Post: 03-27-2014, 11:41 AM
  5. Consistent phone bug now..(Nova and/or proximity sensor issue?)
    By daves221 in forum Verizon Samsung Galaxy Note 3
    Replies: 4
    Last Post: 03-27-2014, 10:24 AM

Posting Permissions