Hi,
I am a newbie to android.
I have the Samsung galaxy grand duos GT-I9082. It is 1 month old.
Last evening the phone started heating up extremely and within a couple of hours it went 40% down with no usage at all.
The next day in 3 hours it went down to 62% , after another 2 hours it had drained out completely and shut down.
I am unable to get it started up.
The screen shows a blank battery every 14 seconds after keeping it plugged into the charger overnight.
1. Unable to factory reset the phone via hard reset. I tried the Power + Vol Up + home buttons. The startup screen shows the name and model of the phone and then dies out again.
2. I tried removing the sim+sd card for 10 minutes and tried powering up but that didn't work too.
Suggestions please ! I cant live without my phone
Nxd
I am a newbie to android.
I have the Samsung galaxy grand duos GT-I9082. It is 1 month old.
Last evening the phone started heating up extremely and within a couple of hours it went 40% down with no usage at all.
The next day in 3 hours it went down to 62% , after another 2 hours it had drained out completely and shut down.
I am unable to get it started up.
The screen shows a blank battery every 14 seconds after keeping it plugged into the charger overnight.
1. Unable to factory reset the phone via hard reset. I tried the Power + Vol Up + home buttons. The startup screen shows the name and model of the phone and then dies out again.
2. I tried removing the sim+sd card for 10 minutes and tried powering up but that didn't work too.
Suggestions please ! I cant live without my phone
Nxd