1. shlmon's Avatar
    My T-Mobile galaxy light SGH-T399 is stuck in boot loop with the Samsung logo splash screen.

    It looks like it tries to reboot each time but it get stuck in the splash screen.

    I've tried entering 'Recovery Mode' with Volume Up+ Home+ Power but it didn't enter that mode.

    On the other hand Odin Mode does work (with the Volume down instead) and I've tried installing new firmware but still, the phone is stuck.

    Need some help, Please.
    05-31-2014 05:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you follow the steps outlined here exactly? That is, did you hold down Vol Up, Home, and Power until you felt it vibrate? Or does that not happen?

    Reset: Samsung Galaxy Light | T-Mobile Support
    05-31-2014 05:18 PM
  3. shlmon's Avatar
    Hey, I followed the steps but the phone doesn't vibrate, it just keeps rebooting
    Andrea Britton likes this.
    06-03-2014 03:32 AM
  4. B. Diddy's Avatar
    Two other things to try:

    1. New battery. Your current one might be failing.
    2. If you have an SD card, unmount it and remove it, then reboot. A corrupt SD card can cause problems.
    06-03-2014 10:26 AM
  5. shlmon's Avatar
    Thanks...
    I can enter to Odin mode and the battery doesn't fail so I think the battery is not the issue,
    Secondly I am not using SD card.

    My phone is still stuck! It want pass the boot step..

    Please, help!
    06-06-2014 02:37 AM
  6. B. Diddy's Avatar
    Wish I could help you more, but that's the extent of what I know. Hopefully someone else can weigh in.
    06-06-2014 02:53 AM
  7. Kleajmp's Avatar
    I have the exact same problem, did you find a solution?
    08-10-2014 07:55 AM
  8. 8lackie's Avatar
    These are the threads that drive me crazy. I come looking for a solution too. Come to find this thread has been dropped, no resolution, no explanation. A veritable stinky dead-end.
    10-30-2014 09:45 PM
  9. Mike Torgersen's Avatar
    I have had the same problem with other Samsung phones. I found multiple possible causes listed. But in all my cases the issue was the battery. Three times I cleaned the contacts, discharged then fully charged (using external battery charger) they eventually booted correctly and Two needed battery replacement. I may just have been lucky, but all five were not system problems.
    11-10-2014 02:50 PM
  10. Samir Issa's Avatar
    When you download the new firmware did u stall on the screen where it says your provider (like T-mobile), most likely you have to wait like 20 miniutes or so, then your phone will start up good as new again.
    01-17-2015 07:58 PM
  11. Andrea Britton's Avatar
    Mine to trying to start with master reset and all it says is no comand
    03-09-2015 11:39 PM
  12. Andrea Britton's Avatar
    Mine to trying to start with master reset and all it says is no comand
    03-09-2015 11:47 PM
  13. Shawn Paul1's Avatar
    same issue for me. you fixed your device? if it fixed plz guide me how to fix it
    04-21-2015 10:00 PM
  14. FattyMatty1996's Avatar
    Same issue if someone does fix it let use know
    07-04-2015 10:21 AM

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