1. Ricctp6's Avatar
    Hi there! I love my Galaxy Mega, but it had an unfortunate accident the other day. A hairline fracture appeared across the screen diagonally, and all of the touch screen buttons underneath the fracture have stopped working. WellI have been receiving calls and messages all day that I desperately need to open, but I can't enter in my password because two of the letters in my password won't work. What I would like to do is to either a) bypass the password or b) be prompted to change the password to something new. This way I could use the landscape keyboard to get to the main screen of my phone. However, I don't want to do factory reset because these messages are probably related to my current employment. Does anyone know how to get around this? Any and all suggestions would be appreciated!
    01-29-2014 11:44 PM
  2. VDub2174's Avatar
    I think the only way around that at this point would be to take it to the store.
    01-31-2014 10:47 PM
  3. Golfdriver97's Avatar
    I am highly inclined to agree. If the crack is that long, the device should be repaired.
    01-31-2014 10:53 PM
  4. UJ95x's Avatar
    One more vote for taking it to the carrier store, they should be able to help you with that and you can then get it repaired

    Sent from my SGH-M919 using AC Forums mobile app
    01-31-2014 10:54 PM

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