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  1. Thread Author  Thread Author    #1  

    Unhappy Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    Bought my Galaxy Note 10.1 2014 last weekend. Scrapbook worked but now out of a sudden it fails .

    When I launch it, the brown app screen appears, is non-responsive, then after a few seconds the screen goes black, then the device's home screen comes up with the message "Unfortunately, Scrapbook has stopped". I have tried to clear the app's cache & data, and also to force stop & relaunch it, to no avail.

    Chatted with Samsung but their suggestion to do a factory reset scares me. I spent alot of time in configuring and setting up my device, and I have no confidence that backup & restore via Kies will actually bring me back my configuration.

    Scrapbook isn't that important an application, therefore, unless one of you forum friends have a solution, I will just wait for a firmware update, hoping it does resolve this bug.

    Many thanks for reading this far!
  2. #2  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    Scrapbook has never run on my note. I doubt very much that a reset will help.

    I've spent 30 days trying to find out and learn all this tablet can do. I'm busy enough without Scrapbook for right now, and figure the next update will fix it.

    Don't know how much that helps. But at least you know that others have the same issue, and agree that a reset probably isn't the best thing right now.
  3. #3  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    I've had mine one week and scrapbook works fine. It will not pay YouTube videos, though. Incessant buffering is driving me nuts. And it's crashed Chrome twice, for no apparent reason. I'm considering sending it back. I expect more from a $500 tablet.

    Posted via Android Central App
  4. #4  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    Quote Originally Posted by mrspatmore View Post
    I've had mine one week and scrapbook works fine. It will not pay YouTube videos, though. Incessant buffering is driving me nuts. And it's crashed Chrome twice, for no apparent reason. I'm considering sending it back. I expect more from a $500 tablet.

    Posted via Android Central App
    I've crashed chrome and Firefox. also have YouTube issues, but it's intermittent.

    btw ;-) LOVE your name. have you caught season 4 yet hehe
    Im a Teldy a TEchnical oLDY . My love of the telephone started in 1952, when I got to talk to my grandma as seen in my avatar. .
  5. #5  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    Another poster recommended to uninstall and then reinstall YouTube app. That *seems* to have fixed my problem with YouTube. I still have lag issues. I'm going to install Nova launcher - hopefully that will fix the lag. I really want to love this tablet. Swyping on the Samsung keyboard is not anywhere near as accurate as on my Nexus 7. That's a disappointment. P.S. I thought the next season of Downton started in January?

    Posted via Android Central App
  6. #6  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    That is interesting you have crashed. I only experienced these type of crashes in iPad Air.
  7. #7  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    I just purchased the Samsung Galaxy 3 Note
    scrapbook not working, I cleared cache and data..
    does anyone have a solution?
    please help..I don't want to have to reinstall everything.
    I have searched and searched for an answer and no one seems to have any?
    Last edited by susang4; 12-23-2013 at 11:46 AM. Reason: add more info
  8. #8  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    I've got a Note 3 and was loving Scrapbook and using it a lot! Now, it freezes and then times-out and I can't access the important stuff that I have in there. This blows!
  9. #9  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    I encountered same error with Snote and Action Memo. I went to Samsung service center and was told the apps have crashed and need to reinstall. Left the device in the center and done after 30mins but had to reformat it.
  10. #10  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    I have the *exact* same issue on my Galaxy Note 3. Brown screen, then black then "Unfortunately...." error message. Oddly, I still seem to be able to add things to my Scrapbooks using Air Command and the SPen. I just can't access them.

    I uninstalled and re-installed YouTube, no help. I have too much of my work life on my phine to do a factory reset. Does anyone know how to do a general Samsung update? Would that help at all?

    Posted via Android Central App
  11. #11  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    Quote Originally Posted by CSathen system pNoteLover View Post
    I have the *exact* same issue on my Galaxy Note 3. Brown screen, then black then "Unfortunately...." error message. Oddly, I still seem to be able to add things to my Scrapbooks using Air Command and the SPen. I just can't access them.

    I uninstalled and re-installed YouTube, no help. I have too much of my work life on my phine to do a factory reset. Does anyone know how to do a general Samsung update? Would that help at all?

    Posted via Android Central App
    Yes I did a system update and now my scrapbook is working great! I have been struggling with this and trying everything but this is the only thing that has worked. Even a Samsung rep couldn't figure it out. So here is what I did. Go to settings..General...then system update. It takes some time and you need wifi but it worked!
  12. #12  

    Default Re: Galaxy Note 10.1 2014: Unfortunately Scrapbook has stopped!

    Also, you have to save your videos while they are actually in "play" mode on YouTube for them to play in scrapbook. Otherwise you are just saving a screen pic of the video from the general search YouTube page.
  13. #13  

    Default

    Edit. Nevermind.

    Make sure to watch the sunset at least once a day B-)
    Last edited by Russell Estridge; 03-08-2014 at 05:39 PM.

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