Hello, everyone!
I have a minor problem of not being able to connect to ATT 4G LTE network with ATT bought sim card on Galaxy Note 10.1 (2014).
Initially the tablet was connected to HSPA+ for several hours after receiving service with ATT, but now I have lost service and only the 4 bars display. Samsung refused to help over the phone (not USA version); nor ATT are able to help over the phone. I want LTE, especially since we have the service in the area (Alaska). I'm willing to do anything to the device to have the problem fixed. Tablet was bought on ebay international unlocked version. ATT store service lady had to take it to the back room for about 45min to have the network set up by a technician. Does any one know why do they have to scan the bar code for my device? Could I have bought my own SIM card and set up the service with ATT over the phone? Does anyone know if ATT wanted to mess with my settings on the device in order to prevent access to some aspects of their network like LTE? Is there a way to access all network configuration other than the settings icon options; root the device? Any help is appreciated!
I have a minor problem of not being able to connect to ATT 4G LTE network with ATT bought sim card on Galaxy Note 10.1 (2014).
Initially the tablet was connected to HSPA+ for several hours after receiving service with ATT, but now I have lost service and only the 4 bars display. Samsung refused to help over the phone (not USA version); nor ATT are able to help over the phone. I want LTE, especially since we have the service in the area (Alaska). I'm willing to do anything to the device to have the problem fixed. Tablet was bought on ebay international unlocked version. ATT store service lady had to take it to the back room for about 45min to have the network set up by a technician. Does any one know why do they have to scan the bar code for my device? Could I have bought my own SIM card and set up the service with ATT over the phone? Does anyone know if ATT wanted to mess with my settings on the device in order to prevent access to some aspects of their network like LTE? Is there a way to access all network configuration other than the settings icon options; root the device? Any help is appreciated!