12-19-2016 11:18 AM
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  1. hokie_prof's Avatar
    When I set up my tablet to work with the wifi at my office, I was forced to use a PIN to lock my Galaxy Note tablet. I can't figure out how to turn it back off. When I go into settings and click on PIN, it just asks me for the number again. Anyone know how to disable that feature? It annoys me.

    Posted via Android Central App
    02-18-2014 06:41 PM
  2. dianehelen's Avatar
    once you enter the pin to get past the lock screen, go to settings-device-lock screen-screen security

    choose how you want the lock screen to behave. if it was set to use a pin, you will need to enter the pin to get in to change it to. then change to swipe (or whatever you want)
    02-18-2014 07:11 PM
  3. hokie_prof's Avatar
    once you enter the pin to get past the lock screen, go to settings-device-lock screen-screen security

    choose how you want the lock screen to behave. if it was set to use a pin, you will need to enter the pin to get in to change it to. then change to swipe (or whatever you want)
    When I get to the screen security section, the swipe option is grayed out and cannot be selected. It says "turned off by administrator, encryption storage, or credential storage." Any idea how to fix that?

    Posted via Android Central App
    02-18-2014 07:26 PM
  4. dianehelen's Avatar
    lets go back to how or who forced you to pin lock to get on wifi? was this some knox policy or something? other than that I'm not really sure what's going on
    02-18-2014 07:37 PM
  5. hokie_prof's Avatar
    Yeah. I might need to delete out the wifi connection and start over. Maybe that will give me some instructions on getting rid of it.

    Posted via Android Central App
    02-18-2014 08:10 PM
  6. dianehelen's Avatar
    what kind of wifi was it? I've hooked into various wifi network s and never have been asked to do anything with my lock screen
    02-18-2014 08:30 PM
  7. John Woo1's Avatar
    When I get to the screen security section, the swipe option is grayed out and cannot be selected. It says "turned off by administrator, encryption storage, or credential storage." Any idea how to fix that?

    Posted via Android Central App
    Go to WiFi - turn it on - long press WiFi - choose advanced - under Proxy - choose None. After that you will be available to choose any security option for lockscreen.
    Happens to me before, when tried out VPN and took some time to figure it was VPN that causing swipe option greyed out.
    02-19-2014 12:26 AM
  8. dianehelen's Avatar
    Go to WiFi - turn it on - long press WiFi - choose advanced - under Proxy - choose None. After that you will be available to choose any security option for lockscreen.
    Happens to me before, when tried out VPN and took some time to figure it was VPN that causing swipe option greyed out.
    Wow, thanks for that info Johnwoo. Other than your posts sometimes hard to read, Im guessing English is not your native language, and you write it far better than I could write any other language, and other than your one misogynistic post about ipads being for women, you are one very smart and helpful person.
    02-19-2014 06:46 AM
  9. hokie_prof's Avatar
    Go to WiFi - turn it on - long press WiFi - choose advanced - under Proxy - choose None. After that you will be available to choose any security option for lockscreen.
    Happens to me before, when tried out VPN and took some time to figure it was VPN that causing swipe option greyed out.
    Well, it was worth a shot. It didn't work for me. My proxys all are set to none. Bummer.

    Posted via Android Central App
    02-19-2014 12:11 PM
  10. AMG_Roadster's Avatar
    Do you have VPN set up on your tablet? If so it will require a lock screen.
    02-19-2014 02:30 PM
  11. John Woo1's Avatar
    Well, it was worth a shot. It didn't work for me. My proxys all are set to none. Bummer.

    Posted via Android Central App
    Forgot that you have to delete any VPN in VPN settings to and that will also remove the pin lock. Do you have any VPN still saved in there?

    Wow, thanks for that info Johnwoo. Other than your posts sometimes hard to read, Im guessing English is not your native language, and you write it far better than I could write any other language, and other than your one misogynistic post about ipads being for women, you are one very smart and helpful person. 
    Yeah, eng isnt mine mine native lang.
    Also Im not a smart person as u says, just have interest in techie stuffs and learn things by follow techs forums.
    About ipad post, I dont have any against womens and it was never about ipads and womens either. Dont remember what I wrote, but it was just meant as a fun post only and I apologize if any got upset cause of it.

    Galaxy Note SM-P605
    02-19-2014 03:31 PM
  12. hokie_prof's Avatar
    Forgot that you have to delete any VPN in VPN settings to and that will also remove the pin lock. Do you have any VPN still saved in there?

    Galaxy Note SM-P605
    I don't have any VPNs. I keep thinking that it must have something to do with some of the credentials that were installed when the wifi was set up. I believe 3 credentials were installed, but I'm not sure what one of them is. I tried deleted out two of them, but it didn't solve the problem. I could try clearing out all of the credentials, but I don't actually know what purpose they serve.

    It really is a stupid problem. It's not like it affects the quality of the device or anything. It just annoys me. I've set the screen so that the lock doesn't come up for 30 minutes, but that's as long as I can hold it off.
    02-20-2014 07:52 AM
  13. dianehelen's Avatar
    Id ask whoever the admin is at the site that made you install those credentials.
    02-20-2014 07:53 AM
  14. John Woo1's Avatar
    I don't have any VPNs. I keep thinking that it must have something to do with some of the credentials that were installed when the wifi was set up. I believe 3 credentials were installed, but I'm not sure what one of them is. I tried deleted out two of them, but it didn't solve the problem. I could try clearing out all of the credentials, but I don't actually know what purpose they serve.

    It really is a stupid problem. It's not like it affects the quality of the device or anything. It just annoys me. I've set the screen so that the lock doesn't come up for 30 minutes, but that's as long as I can hold it off.
    Hmm...only thing I can come up is the tablet encrypted? Since if device is encrypted or SD card is encrypted and it must use a pin/password. Or some app have forced to use a pin code and you can try to look at device administrator under security and see if there is any app that can cause this.
    02-20-2014 10:45 AM
  15. hokie_prof's Avatar
    Hmm...only thing I can come up is the tablet encrypted? Since if device is encrypted or SD card is encrypted and it must use a pin/password. Or some app have forced to use a pin code and you can try to look at device administrator under security and see if there is any app that can cause this.
    I think I finally figured it out. This article says that I need to delete out all of the credentials on my device. It also makes it sound like that's a dreadful idea. For now, I think I'm going to just deal with my pin number.
    RafaelLVX likes this.
    02-20-2014 03:47 PM
  16. Tami Miller's Avatar
    I am suddenly having same issue on my Note3-I am forced to enter pin to unlock and when I go to settings the option to change to swype or other options are disabled &same message as above that "turned off by administrator....or other encription device. ...any thought?
    05-14-2014 06:34 PM
  17. JuniorI's Avatar
    Select pattern as the way to lock, set up the pattern and the pin required, then go to the lock screen and enter a wrong pattern until it comes up a option to enter the pin, enter the pin correctly, then just don't choose any method of locking and go back.
    And then your free

    Enviado do meu SM-P600 atravs de Tapatalk
    olimilo likes this.
    05-14-2014 08:19 PM
  18. kelliemurray's Avatar
    Select pattern as the way to lock, set up the pattern and the pin required, then go to the lock screen and enter a wrong pattern until it comes up a option to enter the pin, enter the pin correctly, then just don't choose any method of locking and go back.
    And then your free
    I put the wrong pattern and it just kept telling me I was entering the wrong pattern...then after several attempts with the wrong pattern it made me wait 30 seconds before allowing me to try again. In other words, this did not work.
    06-06-2014 07:20 AM
  19. monicakm's Avatar
    I think I finally figured it out. This article says that I need to delete out all of the credentials on my device. It also makes it sound like that's a dreadful idea. For now, I think I'm going to just deal with my pin number.
    I had to do this with my Galaxy S5 to get rid of the FoxFi lock screen. I came across the information earlier but like you were afraid to clear credentials. The app developer finally answered my emails and that's what she said to do. Clear credentials. It's had no effects on my phone other than to remove the stupid lock screen PIN.
    Monica
    Carl Frisby likes this.
    06-09-2014 02:31 AM
  20. wsaade's Avatar
    Go to settings then security then device administrators and uncheck what is causing the policy to be enforced
    jayEvo1 and Samim93 like this.
    06-22-2014 10:38 PM
  21. Steve Goodman's Avatar
    Don't know if you guys have solved this yet or not.

    Installed FoxFi today on my Note 3 and ran into the same Screen Lock Password issue everyone else has. I was easily able to change it back to swipe....but found out the FoxFi app has to be active to do this.

    With FoxFi active...go to Settings, Screen Lock, Enter the passcode FoxFi made you create, All options including Swipe are now available.

    FoxFi now works and I have my swipe screen back....no passcode.

    I Hope this Helps.
    06-25-2014 09:03 AM
  22. myklnh's Avatar
    Hi,

    Just had same issue. Try Settings -> Security -> Clear credentials

    My issue came about after installing an app that set up VPN and it required a secure screen lock. Above worked for me after uninstalling the product ,VPN definition and user credential related to VPN. Must have been stored somewhere that lasted through a reboot. Clearing credentials worked for me.
    phiree yuen likes this.
    08-27-2014 10:47 PM
  23. amitm madaan's Avatar
    When I set up my tablet to work with the wifi at my office, I was forced to use a PIN to lock my Galaxy Note tablet. I can't figure out how to turn it back off. When I go into settings and click on PIN, it just asks me for the number again. Anyone know how to disable that feature? It annoys me.

    Posted via Android Central App
    Dale_M likes this.
    09-19-2014 08:03 PM
  24. amitm madaan's Avatar
    Pls go to settings...device...lock screen...and change any setting u want.. ur problem is solved
    09-19-2014 08:05 PM
  25. amitm madaan's Avatar
    Pls go to settings...device..personalisation...lock screen...screen lock...and change any setting u want.. ur problem is solved
    09-19-2014 08:08 PM
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