1. MBM7881's Avatar
    hey everyone. I'm having an issue with my device. I used to be able to use it while it was charging, but now lately when its charging and I'm using it the battery still goes down. It won't charge. I have to leave it alone and let it charge. I've done a factory reset and still. Any ideas?
    04-29-2014 08:14 AM
  2. Dale_M's Avatar
    Are you using Samsung supplied 2.1 amp (2100ma) charger or have you changed to different charger? Or changed to charging off USB from computer?

    Dale
    04-29-2014 10:08 AM
  3. MBM7881's Avatar
    Are you using Samsung supplied 2.1 amp (2100ma) charger or have you changed to different charger? Or changed to charging off USB from computer?

    Dale
    I'm using the cable and plug the device came with. I'm using the outlet not my computer

    Sent from my SM-P600 using AC Forums mobile app
    04-29-2014 10:46 AM

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