I've been through 3 devices in less than 10 days...and I was gone to a convention for 6 days, without the device I wanted to take because none of them worked!
First was samsung refurbished unit, second was a samsung refurbished unit...after that I gave up and bought new, number 3 is as bad as the first 2..
All through Amazon...
All did the exact same thing...
randomly would shut down mid use...writing in s note...mid word, it would shut down, even when I turned the sleep screen up to 30 minutes..it still would just go poof and shut down to black asleep screen.
also, randomly in any app, or the browser, even the settings menu, seems very random to me, the buttons would freeze up and refuse to work..the only way out of the dead end would be to restart the device...
after the second one did the same thing I called Samsung, the CS person walked me through the paces had me dump the task manager and close all the apps, none of which helped. I was told since the buttons were refusing to work right all I could do was send it back...so I did
After 2 refurbished units didnt work, I bit the bullet and spent the extra for a new one, tired of the crap...ok new's better right?...
New one is sitting right here next to me, doing the EXACT same thing....
I had set it all up, exactly like I had the others, mostly the same apps, setting up my accounts ect it didnt work.....so I decided to reset to factory and not download anything (except it already had downloaded the samsung update the first round)...so when I set it up the second time, I said no to everything except my wifi..
Then I launched the browser (the default one), it opens to the Samsung website, and the buttons froze up, I couldn't get out of it I sat here restarting it, then launching the browser and getting stuck and restarting it...did it 5 times...with nothing on the device..
This one has only gone to sleep on me once, literally writing a word in S Note, mid word, it went to sleep, black screen...woke it back up and it was ok to continue...
Am I just crazy to think something that cost this much, and is brand new should just work?
I've never had a problem with my other samsung devices, I love my s3 (even tho it needs replacing at this point!lol)
Any suggestions?, this is past insane....
First was samsung refurbished unit, second was a samsung refurbished unit...after that I gave up and bought new, number 3 is as bad as the first 2..
All through Amazon...
All did the exact same thing...
randomly would shut down mid use...writing in s note...mid word, it would shut down, even when I turned the sleep screen up to 30 minutes..it still would just go poof and shut down to black asleep screen.
also, randomly in any app, or the browser, even the settings menu, seems very random to me, the buttons would freeze up and refuse to work..the only way out of the dead end would be to restart the device...
after the second one did the same thing I called Samsung, the CS person walked me through the paces had me dump the task manager and close all the apps, none of which helped. I was told since the buttons were refusing to work right all I could do was send it back...so I did
After 2 refurbished units didnt work, I bit the bullet and spent the extra for a new one, tired of the crap...ok new's better right?...
New one is sitting right here next to me, doing the EXACT same thing....
I had set it all up, exactly like I had the others, mostly the same apps, setting up my accounts ect it didnt work.....so I decided to reset to factory and not download anything (except it already had downloaded the samsung update the first round)...so when I set it up the second time, I said no to everything except my wifi..
Then I launched the browser (the default one), it opens to the Samsung website, and the buttons froze up, I couldn't get out of it I sat here restarting it, then launching the browser and getting stuck and restarting it...did it 5 times...with nothing on the device..
This one has only gone to sleep on me once, literally writing a word in S Note, mid word, it went to sleep, black screen...woke it back up and it was ok to continue...
Am I just crazy to think something that cost this much, and is brand new should just work?
I've never had a problem with my other samsung devices, I love my s3 (even tho it needs replacing at this point!lol)
Any suggestions?, this is past insane....