Hello All,
We bought a Note 10.1 2014 for our youngest daughter for X-mas. Recently, she has been unable to save attachments from Gmail. Specifically, I sent her some background wallpaper pictures from my phone (Galaxy S4) via Gmail, to her Gmail address, and while she can open and view them, she is unable to save them. The "3 dots" option, normally in the upper right-hand corner, is no longer present. Also, pressing the Menu button (to the left of the Home button) doesn't reveal the usual Save option menu, either.
This wasn't the case initially, as she's been able to save pic attachments from Gmail before. Did something change recently, with regards to Gmail & the Note 10.1? Any help would be appreciated.
Thanks!!
-Phil
We bought a Note 10.1 2014 for our youngest daughter for X-mas. Recently, she has been unable to save attachments from Gmail. Specifically, I sent her some background wallpaper pictures from my phone (Galaxy S4) via Gmail, to her Gmail address, and while she can open and view them, she is unable to save them. The "3 dots" option, normally in the upper right-hand corner, is no longer present. Also, pressing the Menu button (to the left of the Home button) doesn't reveal the usual Save option menu, either.
This wasn't the case initially, as she's been able to save pic attachments from Gmail before. Did something change recently, with regards to Gmail & the Note 10.1? Any help would be appreciated.
Thanks!!
-Phil