Gallery issues after jellybean update

**MBM7881** · 01-19-2013, 08:46 PM

I've recently updated my note 10.1 to jelly bean and now having issues with the updated gallery. the gallery is slow and i have no pictures, just empty frames where the pics should be. only a few albums seem to show up. i tried clearing the cache and force stop and reboot...but still nothing. any ideas why this is happening. i downloaded quickpic as a solution but i shouldn't have to download a 3rd party up to be able to see my pictures. thanks so much in advance!

**dhd1802** · 01-22-2013, 03:20 PM

Hi, have the same problem on two uk 8010 running 4.1.1... due you see high cpu / memory use in task manager?

**rickgainsmith** · 01-22-2013, 03:32 PM

Have the same issue, fixed by downloading QuickPic. I don't use the stock app anymore. It's very quick!

**Srjacobs1** · 01-22-2013, 07:39 PM

Same trouble here too, Quickpic is working for me. thanks for the tip.

I switch to Timeline view and it works in the stock gallery. Bugs

**Lanhoj** · 01-22-2013, 07:59 PM

Have you tried clearing the App Data from "Gallery"?
All it does is delete all the thumbnails & will regenerate them - your pics aren't lost.

**dhd1802** · 01-22-2013, 11:07 PM

It fixes it temporarily, then its back to normal (not working). I guess the op has the same result

**MBM7881** · 01-23-2013, 05:14 AM

Clearing the app cache and forcing stop only fixed it temporarily. In another forum someone was having the same issue and they said to just wait it out...that it would fix itself and mine did.

Sent from my SPH-L900 using Android Central Forums

**dhd1802** · 01-25-2013, 06:43 AM

Mines been fine for a few days, but after exporting a few pstouch .jpgs... the problems back. Zooming pics is a pain, get gallery fc and the occasional black screen. Ggrrr!
Mbm7781, are you on 4.1.1?

**MBM7881** · 01-25-2013, 07:03 AM

Originally Posted by dhd1802

Mines been fine for a few days, but after exporting a few pstouch .jpgs... the problems back. Zooming pics is a pain, get gallery fc and the occasional black screen. Ggrrr!
Mbm7781, are you on 4.1.1?

Yes I am...my gallery is fine. Has been. I hope it stays that way

Sent from my SPH-L900 using Android Central Forums

**Michelle M W** · 01-25-2013, 08:22 AM

I found a new bug. Take a photo then tap on the thumbnail to access the gallery. The menu and all soft keys except picture thumbnails disappear. The only way to do anything is to hit the power button twice. Then the softkeys are back. Very annoying.

**dhd1802** · 01-25-2013, 04:37 PM

Originally Posted by Michelle M W

I found a new bug. Take a photo then tap on the thumbnail to access the gallery. The menu and all soft keys except picture thumbnails disappear. The only way to do anything is to hit the power button twice. Then the softkeys are back. Very annoying.

Just tried, same issue also!

**MBM7881** · 01-26-2013, 09:02 PM

Originally Posted by Michelle M W

I found a new bug. Take a photo then tap on the thumbnail to access the gallery. The menu and all soft keys except picture thumbnails disappear. The only way to do anything is to hit the power button twice. Then the softkeys are back. Very annoying.

I don't have that issue...everything is there hmmm...

Sent from my SPH-L900 using Android Central Forums

**Sean Seebran** · 04-12-2013, 06:43 PM

Originally Posted by rickgainsmith

Have the same issue, fixed by downloading QuickPic. I don't use the stock app anymore. It's very quick!

I just received an Android update today and after updating Android, the Gallery app started to stick if it worked at all. Thanks so much for that info about QuickPic, it really is very fast. I'm still keeping the original Gallery App just to see if it will work better later, probably after another update.