07-02-2013 02:00 AM
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  1. alvarez13's Avatar
    Hmmmm that's nowhere near as bad as I thought it would be, I have this case on it's way to me I just need the phone now I will be getting it at Xmas but the distortion wouldn't bother me that much as my writing and drawing is so bad that I would never be able to tell.

    I really like the look of the Surface case and in not adding bulk is important as well, I need to order a screen protector now.
    I don't think the magnet will be an issue with users who aren't heavy note takers. It wasn't something I would've ever noticed using the phone as a media device.
    12-06-2012 12:41 PM
  2. andy a's Avatar
    I don't think the magnet will be an issue with users who aren't heavy note takers. It wasn't something I would've ever noticed using the phone as a media device.
    I agree with you there I can see me using the pen for quick notes or new recipies that I see in a bookshop without buying the book I could just jot it down I was under the impression that the pen just didn't work in that area so this is great news as I love the look of that case.
    12-06-2012 01:10 PM
  3. Mwow's Avatar
    I agree with you there I can see me using the pen for quick notes or new recipies that I see in a bookshop without buying the book I could just jot it down I was under the impression that the pen just didn't work in that area so this is great news as I love the look of that case.
    Depends on who you're asking. For me, it just didn't work in that area. The pics that were posted above are not a solid representation of what others are experiencing.
    12-06-2012 01:26 PM
  4. andy a's Avatar
    Depends on who you're asking. For me, it just didn't work in that area. The pics that were posted above are not a solid representation of what others are experiencing.
    Ahh ok well I will just have to wait and see!!!!

    It is annoying that Seidio didn't test this properly!
    12-06-2012 01:37 PM
  5. MisterJiggyFly's Avatar
    Depends on who you're asking. For me, it just didn't work in that area. The pics that were posted above are not a solid representation of what others are experiencing.
    I find it hard to believe that your pen flat out didn't work in the area around the magnet. Mine certainly has slightly reduced sensitivity, but I have no trouble inking over the area. Perhaps there is something wrong with your pen? After all, it's a magnet, not a black hole, and these cases, phones, and pens are all the same.

    Regardless, the second picture clearly shows that my handwriting is drastically impacted in this area, and we know that many people are reporting issues of varying severity. The people who aren't having issues likely haven't used their pen quite as much or as carefully.

    That was me trying pretty hard to make it look nice. I found it immediately apparent that the magnet was causing distortion just by writing in the quarter-sized area that is affected. I'm pretty baffled that Seidio didn't detect any issues before they sent this out. I'm not trying to stop people from buying the case, just spread awareness that magnets and Wacom don't play nice. If you think you'll be using the pen and the large screen for note taking or drawing, I can't recommend the Surface case based on my experience.
    12-06-2012 01:51 PM
  6. Mwow's Avatar
    I find it hard to believe that your pen flat out didn't work in the area around the magnet. Mine certainly has slightly reduced sensitivity, but I have no trouble inking over the area. Perhaps there is something wrong with your pen? After all, it's a magnet, not a black hole, and these cases, phones, and pens are all the same.

    Regardless, the second picture clearly shows that my handwriting is drastically impacted in this area, and we know that many people are reporting issues of varying severity. The people who aren't having issues likely haven't used their pen quite as much or as carefully.

    That was me trying pretty hard to make it look nice. I found it immediately apparent that the magnet was causing distortion just by writing in the quarter-sized area that is affected. I'm pretty baffled that Seidio didn't detect any issues before they sent this out. I'm not trying to stop people from buying the case, just spread awareness that magnets and Wacom don't play nice. If you think you'll be using the pen and the large screen for note taking or drawing, I can't recommend the Surface case based on my experience.
    Let me repeat what I just said about people's experiences with the spen interference..."it depends on who you're asking".

    Also, I've tried it with two different phones (with two different spens) and it was the same result. To clarify...in that area it was choppy/inconsistent spen writing with sections we're no input would register.
    12-06-2012 02:05 PM
  7. Markster1's Avatar
    Let me repeat what I just said about people's experiences with the spen interference..."it depends on who you're asking".

    Also, I've tried it with two different phones (with two different spens) and it was the same result. To clarify...in that area it was choppy/inconsistent spen writing with sections we're no input would register.
    I echo those results

    Sent from my Verizon Note 2, finally!
    12-06-2012 03:59 PM
  8. bladerealm124's Avatar
    Finally got my Verizon note 2 last night. Active case should be coming in the mail today. Is there any risk of permanent damage due to the magnetic interference? It's clear that this is not an isolated issue. What steps is Seidio taking to correct this? Are they offering to pay for return shipping and refunds? If it causes permanent damage will they be willing to cover the cost of repair/replacement? Was super excited about the active case until I read the numerous posts regarding interference.
    12-07-2012 10:43 AM
  9. Markster1's Avatar
    I doubt permanent damage would result but Seidio hasn't chimed in for a few days with a possible resolution so who knows.

    Sent from my Verizon Note 2, finally!
    12-07-2012 11:19 AM
  10. andy a's Avatar
    My Surface case in on it's way to me in the UK at this moment but after reading this thread with all the issues I am going to return it for a refund as I am also concerned about any permanent damage so I am not going to risk it. The sad thing is I love the style and look of this case so does anyone have any other ideas for a good case but it must not add much bulk as the surface was very slim, Seidioseidio is conspicuous by his absence!
    12-07-2012 11:39 AM
  11. Phoneguy108's Avatar
    I hardly ever use the S Pen but decided to go with the Flexishield when I read about the magnet issue. No kickstand with the Flexishield but I love the case.
    12-07-2012 03:27 PM
  12. seidioseidio's Avatar
    I doubt permanent damage would result but Seidio hasn't chimed in for a few days with a possible resolution so who knows.

    Sent from my Verizon Note 2, finally!
    While we have seen some users with issues, there are others that have reported no issues. We do apologize for any inconvenience this may cause, but there are no modifications with regard to the magnet/kickstand being made to the cases at this time.
    pauldroidr2d2 likes this.
    12-07-2012 04:29 PM
  13. andy a's Avatar
    While we have seen some users with issues, there are others that have reported no issues. We do apologize for any inconvenience this may cause, but there are no modifications with regard to the magnet/kickstand being made to the cases at this time.
    That's fair enough it is strange how some have no issues at all I just hope I don't get any issues as it is a cracking case and one that I want to use but I will have to wait until Xmas day to get my phone
    12-07-2012 06:41 PM
  14. vr002sh's Avatar
    I have the Surface case. Ordered it on day one. I have 3 S Pens (one from the note 2, one from the note 10.1 and one in the larger holder). All 3 pens work just fine, with no issues on my phone. Reception is just fine. again, i think it may be unique to each phone or pen.

    as for getting the case off, that is a bugger. the trick is to push it together (like you are trying to make it even tighter, then push down on the back while pulling it off), after you do it a dozen times it will get easier.
    12-07-2012 07:23 PM
  15. alvarez13's Avatar
    Think there's any way to pry that magnet out and get a little piece of velcro or something in there? I've found that when I flip the kick stand out and write, no problem with that area of the screen.
    12-11-2012 12:49 PM
  16. Markster1's Avatar
    Same here, if I need to use the s-pen, that's what I do.

    Sent from my SCH-I605 using Tapatalk 2
    12-11-2012 02:13 PM
  17. Markster1's Avatar
    I have the Surface case. Ordered it on day one. I have 3 S Pens (one from the note 2, one from the note 10.1 and one in the larger holder). All 3 pens work just fine, with no issues on my phone. Reception is just fine. again, i think it may be unique to each phone or pen.

    as for getting the case off, that is a bugger. the trick is to push it together (like you are trying to make it even tighter, then push down on the back while pulling it off), after you do it a dozen times it will get easier.
    My case isn't tight like yours seems to be, I can put it on and take it off pretty easy.

    Sent from my SCH-I605 using Tapatalk 2
    12-11-2012 02:14 PM
  18. ateamlawn's Avatar
    I would prefer one without the kick stand.
    12-12-2012 10:03 PM
  19. jodyberry's Avatar
    @ateamlawn. I got a case gear on ebay for 8 bucks and it's been great so far (similar to active case) and no kickstand

    Sent from my Samung "Brick"
    MRWOLF6969 likes this.
    12-12-2012 10:57 PM
  20. illsupra's Avatar
    I got my Surface case yesterday. I fits great on the note II, however its constantly causing my screen protector to come off of the screen. I picked up this screen protector when I got the phone.

    iVisor AG Gray for Galaxy Note II

    great screen protector, but the surface case just doesn't work with it.

    anyone know of a good screen protector that works with the Surface case?
    12-16-2012 02:41 AM
  21. Phoneguy108's Avatar
    I got my Surface case yesterday. I fits great on the note II, however its constantly causing my screen protector to come off of the screen. I picked up this screen protector when I got the phone.

    iVisor AG Gray for Galaxy Note II
    Flexishield

    great screen protector, but the surface case just doesn't work with it.

    anyone know of a good screen protector that works with the Surface case?
    12-16-2012 09:31 AM
  22. Ashish Shah's Avatar
    How to buy the same in Ahmedabad, Gujarat , india
    07-02-2013 02:00 AM
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