Battery Drains Even When Powered Down!

**KentCDetrees** · 01-04-2013, 09:36 AM

So I'm getting a replacement phone mailed to me, but in the meantime I am just really curious as to whether this is a common problem. On Monday, my phone drained its battery in 5 hours on standby and produced a lot of heat. I tried doing a factory reset without re-installing any of my apps or settings and the problem continued. I eventually realized that even with the phone powered down, the battery still drained. In fact, this morning I charged up an aftermarket battery, put it in and forgot to turn it on, and when I went to check it, it was hot while still off and when I turned it on, the battery had drained to 50% in two hours.

The one thing that worries me is that before this happened, I had tried charging the OEM battery in the aftermarket charger and it didn't charge, so I just returned it to the phone and charged it there. (Which was odd - I'm used to aftermarket batteries not charging in the phone - although these do - but not to OEM batteries not charging in the aftermarket charger)

Any ideas?

**Uribam** · 01-04-2013, 10:51 AM

Sounds like hardware failure to me. Maybe charging in the after market charger killed the battery. Hopefully your new unit will not have this issue. Good luck!

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**jneusch** · 01-04-2013, 11:05 AM

Similar issue on the 24th. I exchanged the phone and no problems since. The weird thing was, when I went to charge the new phone the first night it had not taken a charge the following morning. I checked the charger with a different device and it had gone bad. This was a charger from another OEM, not aftermarket. It had worked the night before with the defective phone. Thinking back, I don't know whether the charger could have broken the phone or vice versa. The phone got really hot and blew through the OEM battery in a matter of hours.

I chalked it up to a rogue update since I hand't installed anything new, but who knows???

**KentCDetrees** · 01-04-2013, 11:42 AM

Originally Posted by jneusch

Similar issue on the 24th. I exchanged the phone and no problems since. The weird thing was, when I went to charge the new phone the first night it had not taken a charge the following morning. I checked the charger with a different device and it had gone bad. This was a charger from another OEM, not aftermarket. It had worked the night before with the defective phone. Thinking back, I don't know whether the charger could have broken the phone or vice versa. The phone got really hot and blew through the OEM battery in a matter of hours.

I chalked it up to a rogue update since I hand't installed anything new, but who knows???

In my case, I never used the aftermarket charger on my phone, only on my OEM battery. Otherwise, exact same experience. Unit gets hot and drains battery in 4-5 hours, even when turned off. Just to be safe, I think I will just spend a few more bucks on OEM spare battery+battery charger. I mean, there is no reason the aftermarket stuff would be a problem, but who knows?

**jneusch** · 01-04-2013, 01:23 PM

Originally Posted by KentCDetrees

In my case, I never used the aftermarket charger on my phone, only on my OEM battery. Otherwise, exact same experience. Unit gets hot and drains battery in 4-5 hours, even when turned off. Just to be safe, I think I will just spend a few more bucks on OEM spare battery+battery charger. I mean, there is no reason the aftermarket stuff would be a problem, but who knows?

I have only used the OEM charger since then. I think I will try and get a second one to be safe.

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**Ted Barnes** · 03-20-2013, 07:55 PM

I had exact same problem so i bought a new battery it did the same thing just figured it out it is the charging cube and usb cord my wife has same phone as mine so i used hers now it charges fine and holds a charge does not discharge quick i also reset phone to factory settings Galaxy note 1717