Horror! I dropped my GN2. Screen is black

**tetaganda** · 01-11-2013, 05:11 AM

Help!

The worst nightmare has happened. I dropped my note 2 face down.

First it wouldn't show anything on the screen when I press the home button or power button.

Then after a while it worked.

After a few hours it won't again. But the notification light is blinking blue.

I pulled out the battery and put it back. It booted up but it says insert sim card.

I did remove-reinsert battery again and now it's stuck on the Samsung logo.

Whenever I remove-reinsert the battery, it would just go straight to turning on, without pressing the power button.

I was able to enter twrp recovery and did a backup before it's too late. I don't know if I did the right thing backing up though.

I'm on the twrp menu and I don't know what to do next.

:-(

Sent from my Nexus 4 (because my note 2 is being rescued) using Android Central Forums

**Diordna11** · 01-11-2013, 05:58 AM

Wow and sorry. Curious if you had a case on it? Hope you have insurance.

Sent from my SGH-T889 using Android Central Forums

**tetaganda** · 01-11-2013, 06:11 AM

Originally Posted by Diordna11

Wow and sorry. Curious if you had a case on it? Hope you have insurance.

Sent from my SGH-T889 using Android Central Forums

I have a folio case. I have insurance but I want to get all files first if I can. It's horrific.

Sent from my Nexus 4 using Android Central Forums

**creccaj1** · 01-11-2013, 07:37 AM

If you did a backup with TWRP then there nothing that you could have done wrong really. Once you hit go, you just let it run and when its done you are good to go with a backup on your device. Dropping your phone though makes me think that perfroming a restore might not directly solve you problem, could be something internal that needs to be repaired. However, at this point you should try the backup you have and see if it works. Just go into TWRP, wipe you data/factory reset, wipe cache, wipe dalvik and wipe system then perform your restore.

**ImmaGhost** · 01-11-2013, 04:55 PM

have you been backing up your phone with the built in backup system? I believe it backs it up to google and you can restore everything you had from it.

**tetaganda** · 01-11-2013, 05:34 PM

Originally Posted by creccaj1

If you did a backup with TWRP then there nothing that you could have done wrong really. Once you hit go, you just let it run and when its done you are good to go with a backup on your device. Dropping your phone though makes me think that perfroming a restore might not directly solve you problem, could be something internal that needs to be repaired. However, at this point you should try the backup you have and see if it works. Just go into TWRP, wipe you data/factory reset, wipe cache, wipe dalvik and wipe system then perform your restore.

Originally Posted by ImmaGhost

have you been backing up your phone with the built in backup system? I believe it backs it up to google and you can restore everything you had from it.

Thanks! I just did what you said and it worked out! I have the scheduled backups with Google and Samsung and titanium, plus a nandroid and twrp backups before I clicked the *gasp* wipe button.

Hopefully there's nothing hardware related. And if it is, I hope it shows up before the 30 day return Window.

Thanks guys!

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