Note 2 with android version 4.1.2

**bpcheng** · 02-01-2013, 07:03 PM

hi,
Im having problem to off my note2 after updating the android software to version 4.1.2. The screen will just automatic on again after i press the side button to off it. Any idea whether is hardware or software problem? Thanks..

**jrog28** · 02-01-2013, 08:19 PM

English please.

**jdub1981** · 02-01-2013, 11:08 PM

Lol.

Sent via Tapatalk

**runamonk** · 02-02-2013, 06:35 AM

Have you tried resetting the phone back to factory defaults. I would start there.

Originally Posted by bpcheng

hi,
Im having problem to off my note2 after updating the android software to version 4.1.2. The screen will just automatic on again after i press the side button to off it. Any idea whether is hardware or software problem? Thanks..

**makaroni** · 02-02-2013, 07:01 AM

Yeah everyone is gonna tell you that its best to do a factory reset after an update. So Runamonk is right

My GS3 sleeps in the bed and I make my girlfriend sleep on the couch