Unfortunately, S Note has stopped working.

**cjbrigol** · 06-26-2013, 04:02 PM

Every time I try to open S Note I get the above message. This is really frustrating because I have some important work stuff in there. I'm on the latest stock rooted rom for the T-Mobile version from (I'm on the 6/2 release Odexed version). I'm not sure if this started happening after flashing that, but I think it did.

I backed up my S Note folder, and I've tried wiping the data, freezing unfreezing the app, all kinds of stuff. I have no idea what to do. I can still double tap with the S Pen to take a note, and it'll save it, but after that I can never open it again. I really need some help.

Thanks everyone.

**bclinger#IM** · 06-26-2013, 06:06 PM

In the interim, look at Lecture Notes.

Sent from my SPH-L900 using Tapatalk 4 Beta

**cjbrigol** · 06-26-2013, 08:32 PM

Originally Posted by bclinger#IM

In the interim, look at Lecture Notes.

Sent from my SPH-L900 using Tapatalk 4 Beta

What? Sorry I don't understand...

**bclinger#IM** · 06-26-2013, 10:05 PM

The problem you have is not uncommon with that application. Until a resolution is reached, look at Lecture Notes. I have lost 1 file with Snotes and no problems with Lecture Notes.

Sent from my SPH-L900 using Tapatalk 4 Beta

**Dog5000** · 06-26-2013, 10:36 PM

Just a thought. Since you're rooted you could try using Rooter Explorer to run the S Note apk. This may help clear up the crashing process. Mine lives here: /system/app/SnoteT0.apk

**cjbrigol** · 06-27-2013, 09:48 AM

Originally Posted by Dog5000

Just a thought. Since you're rooted you could try using Rooter Explorer to run the S Note apk. This may help clear up the crashing process. Mine lives here: /system/app/SnoteT0.apk

Worth a try, but it didn't fix it. Thanks anyway.

I can't believe this is a known issue. I've never heard of it. If I do a factory reset will it work again? Not that I want to do that, but I need those notes!!!!

**bclinger#IM** · 06-27-2013, 03:03 PM

It has been discussed in several forums. Due to the need to often import several pdf files into one document, Snores has never filled my requirements. After the loss of one document, I started looking elsewhere.

Sent from my SPH-L900 using Tapatalk 4 Beta

**Dog5000** · 06-27-2013, 07:39 PM

Originally Posted by cjbrigol

Worth a try, but it didn't fix it. Thanks anyway.

I can't believe this is a known issue. I've never heard of it. If I do a factory reset will it work again? Not that I want to do that, but I need those notes!!!!

Sorry this didnt help. I agree the issue is not good as S Notes is a "key feature" within the overall Note 2 package. As for a factory reset, I quite honestly don't know if that will help. Back up everything you care about before a factory reset. If you're using don't restore any of your apps/system data via Titanium Backup as that may reintroduce the problem if somehow a prior restored S Notes version had issues.

Probably remote chance, but I wonder if the stock rooted ROM image you flashed may have had an issue that is enabling or triggering the S Notes crashes. Given bclinger#IM's response it appears that this is a known issue, so the ROM angle could be a red herring.

I use my S Pen and S Notes less than I thought I would, so likely haven't used it enough to run into the problem yet.

**Dog5000** · 06-27-2013, 07:40 PM

Originally Posted by bclinger#IM

It has been discussed in several forums. Due to the need to often import several pdf files into one document, Snores has never filled my requirements. After the loss of one document, I started looking elsewhere.

Sent from my SPH-L900 using Tapatalk 4 Beta

Good to know. Is there a forum thread that clearly captures the issue and provides workarounds?

**bclinger#IM** · 06-27-2013, 09:22 PM

Not that I ventured across.

Sent from my SPH-L900 using Tapatalk 4 Beta

**cjbrigol** · 06-28-2013, 10:51 AM

Originally Posted by Dog5000

Sorry this didnt help. I agree the issue is not good as S Notes is a "key feature" within the overall Note 2 package. As for a factory reset, I quite honestly don't know if that will help. Back up everything you care about before a factory reset. If you're using don't restore any of your apps/system data via Titanium Backup as that may reintroduce the problem if somehow a prior restored S Notes version had issues.

Probably remote chance, but I wonder if the stock rooted ROM image you flashed may have had an issue that is enabling or triggering the S Notes crashes. Given bclinger#IM's response it appears that this is a known issue, so the ROM angle could be a red herring.

I use my S Pen and S Notes less than I thought I would, so likely haven't used it enough to run into the problem yet.

Yeah I use it for work so I use it often. I've already backed up the S Note folder (it has every file I've made) and found a way to open them on windows. I think I'll try a factory reset as that was the main thing I was not wanting to reset. And don't the notes back up with your samsung account anyway?

For anyone curious, you can put the files on windows and change them to .zip. You can then open them and somewhere in there you'll find a picture of your note.

**Alam07** · 10-12-2013, 03:24 AM

i had same kind of problem with s note after flashing it with a custom ROM in my gtn 8000. It troubled me alot but finally got the solution by installing languages in keyboard setting.
go to setting>language and inputs >click on settings of Samsung keyboard>choose Handwriting> choose Input languages

u will see lot of languages to download.
download any one of them........................ wait for finishing installation...

Hope it works for u as it did for me.
if does nt work no hard feelings..

**Alex Pullan** · 12-11-2013, 02:25 PM

Whoever you are that suggested changing the language settings to recover SNote is a LEGEND. That worked and I'm very happy even though I have no idea why that would fix the issue.
Big thanks and anyone with the s note has stopped working issue should try this!

**John McHale** · 12-12-2013, 06:01 AM

Originally Posted by Alex Pullan

Whoever you are that suggested changing the language settings to recover SNote is a LEGEND. That worked and I'm very happy even though I have no idea why that would fix the issue.
Big thanks and anyone with the s note has stopped working issue should try this!

**John McHale** · 12-12-2013, 06:04 AM

I agree I agree I agree! Did everything the useless t##*#*ts at 3 and Samsung wanted my phone in for "repair" for two weeks! This worked a treat, wish I knew this before I did the factory reset though! This was all down to the update I had a couple of nights ago

**Kalums** · 12-13-2013, 08:43 PM

Didn't work for me ... any more ideas?

BTW Updated to 4.3 and also have swiftkey

Update: loaded the widget to my home screen and can now access S Note with no FC

**Mattsuffolk** · 12-16-2013, 07:01 PM

Thankyou very much. This recovered my S-note immediately. No factory reset needed.

**Faez Khan** · 12-18-2013, 11:50 AM

YES -!! THANK YOU XXXXX
Galaxy recent update must have corrupted something. Worked like a dream and well explained.

**Prettynurse7** · 12-21-2013, 12:31 PM

Originally Posted by Alam07

i had same kind of problem with s note after flashing it with a custom ROM in my gtn 8000. It troubled me alot but finally got the solution by installing languages in keyboard setting.
go to setting>language and inputs >click on settings of Samsung keyboard>choose Handwriting> choose Input languages

u will see lot of languages to download.
download any one of them........................ wait for finishing installation...

Hope it works for u as it did for me.
if does nt work no hard feelings..

**Prettynurse7** · 12-21-2013, 12:38 PM

Thank you so much to Alam07 my problem with my S note has been sorted i just followed the instructions you gave and done! Problem solve! Even Samsung representative cannot help me but you did A big THANK YOU for your help!

**ship69** · 12-23-2013, 08:30 AM

YES! I down-loaded a new language.
ALSO I had SwiftKey installed which may have been part of the problem. I deactivated SwiftKey in order to do the download and all is now good again.
J

**Dristi Khapung** · 12-26-2013, 12:35 PM

omgg your a genius. i dont even see how thats related by any means but it worked !!!!!!! :O after weeksssssssssssss of frustration it finally openeddddddddddd...omg thankyou so muchhhhh

**JessCC** · 12-28-2013, 11:09 PM

I just recently upgraded my android OS for Note 2 (GT-N7100) to 4.3 and now I'm experiencing the same problems with my S Notes. I've tried everything from installing a new language, to removing and readding my notes and using the widget to access my notes but I still encounter this problem. I hope I don't have to factory reset the phone as that would be my last resort. Is there any way to fix this? I use my S Notes daily and this thing is driving me crazy. I tested on my friend's Note 2 but he doesn't seem to have this problem. Help! I don't know what else to do...

**PottsieCov** · 12-29-2013, 09:27 AM

Well I don't particularly like technology and certainly didn't use forums until today but I have to say well done to ALAM07 as having tried his fix to the SNote problem it worked in an instant - I simply updated EnglishUK language and SNote sprang into life.

The world is an ever increasing mystery to me but this is one less mystery to worry about. Many thanks!

**Simon Xue** · 12-30-2013, 02:34 AM

Hi,
I had the same problem after the update.
I tried few thing that people has suggested, however it doesn't work, then...
I opened My Files /then there is S Note/ then just open any one of the file there;
if you can open the file there you should be able to open your s note again